Accounts Receivable Supervisor/Manager

Job Description We are looking for a skilled Accounts Receivable Supervisor/Manager to lead a high-performing team in a fast-paced manufacturing environment in Woodbury, Minnesota. In this role, you will oversee the daily operations of accounts receivable processes while ensuring compliance with company policies and maintaining strong customer relationships. This position requires a hands-on approach to managing a team and driving efficiency within a complex financial structure.Responsibilities:• Supervise a team of seven direct reports, including exempt employees and contractors, to ensure high productivity and adherence to established processes.• Oversee daily operational controls, including monitoring productivity, addressing escalated customer issues, and managing past due receivables.• Perform in-depth period-end responsibilities such as analyzing cost center expenses, reviewing journal entries, and reconciling balance sheets.• Conduct analytics and provide commentary on Days Sales Outstanding (DSO) metrics, comparing actuals to budget and prior periods.• Assess, calculate, and accrue bad debt for multiple business units while ensuring accuracy in financial reporting.• Approve escalated collection strategies, evaluate risk mitigation tools, and handle complex customer interactions involving legal teams when necessary.• Foster collaboration and understanding within the team to manage collection activities effectively, avoiding heavy-handed tactics.• Utilize Excel and other tools to manage collections, monitor aged balances, and develop reporting processes for accounts receivable.• Provide training and onboarding support for new team members, ensuring a smooth transition into the role.• Collaborate with senior leadership for guidance and feedback to continuously improve department operations.• Proven experience in accounts receivable management, preferably in a high-volume environment.• Strong understanding of commercial collections and cash application processes.• Advanced proficiency in Excel for financial analysis and reporting.• Familiarity with accounts receivable systems and tools for managing aging reports and collection activities.• Demonstrated ability to lead and train a team, fostering collaboration and productivity.• Excellent communication skills for handling customer interactions and managing escalated issues.• Analytical skills to assess financial metrics, identify trends, and provide actionable insights.• Solid knowledge of risk mitigation strategies and legal considerations in collections.