Legal Support Specialist

Our FirmJeff Anderson & Associates is widely known and well respected as one of the nation’s leading law firms representing survivors of childhood sexual abuse. We are smart, tough and relentless, but the virtue that ultimately sets us apart is our compassion. We are people who feel deeply and work tirelessly in response to an unjust world. We have a reputation for being the best at what we do, and that begins and ends with our ability to support, protect and guide survivors along their journey towards healing. Seeking justice for survivors of child sexual abuse is more than a job - it’s a cause.Equal Employment Opportunity Statement Jeff Anderson & Associates PA is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental, communicative or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Job SummaryThe Legal Support Specialist serves as a critical first point of contact for survivors seeking legal support and plays a vital role in gathering information essential to case evaluation, filing, and litigation. In this role, you will facilitate trauma-informed intake calls, gather detailed information from potential clients, maintain ongoing communication throughout the intake and discovery process, and support the legal team by preparing summaries, drafting documents, and conducting research.This position requires exceptional communication skills, empathy, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is professional, compassionate, and committed to JAA’s mission of advocating for survivors of childhood sexual abuse.***This position is full-time, in office 4 days a week and 1 day remote, Monday–Friday, 8:00 AM–5:00 PM.Essential Functions Client Intake & CommunicationConduct trauma-informed intake calls with survivors and potential clients, ensuring a supportive, respectful, and professional experienceDraft detailed narratives summarizing survivor experiences based on intake conversationsMaintain accurate, thorough notes in the client relationship/communication management systemProvide regular check-ins with clients throughout the intake, discovery, and record-collection stagesCommunicate with witnesses and additional parties as needed to support case development Case Development & ResearchGather, verify, and summarize client information necessary for filing lawsuits and responding to discoveryConduct institutional, background, and perpetrator research to support case evaluation and strategyRequest, track, and summarize medical, educational, and employment recordsAssist with preparation of memorandums, discovery responses, and other legal documents under attorney or paralegal directionPerform research assignments for active cases and succinctly summarize findings for the legal team Litigation & Administrative SupportDraft correspondence and routine legal paperworkAssist with document assembly, scanning, copying, printing, and preparation of mass mailingsPrepare assignment histories, timelines, and other supporting materialsSupport mediation and deposition preparation as assignedParticipate in special projects and firm initiatives as neededWork Experience Experience with trauma-informed communication preferredProficiency in Microsoft Office Suite (Word, Excel, Outlook) or comparable software requiredExperience working with survivors of trauma, in a legal environment, or in another client-facing supportive role preferred SkillsExceptional verbal and written communication skillsStrong interpersonal skills with the ability to build trust and rapport with survivorsKeen interest in legal processes, terminology, and researchExcellent organizational abilities and meticulous attention to detailStrong analytical and problem-solving skillsAbility to manage multiple priorities and meet deadlines in a high-paced environmentAbility to maintain confidentiality and exercise sound, trauma-informed judgmentCalm, empathetic presence and the ability to support individuals in crisisPhysical Demands and Work Environment The physical demands of this position are consistent with a professional office environment. The role requires prolonged periods of sitting, regular use of a computer and telephone, and the ability to move throughout the office, including between floors as needed. Occasional standing, walking, and participation in team meetings or firm events may be required.While no heavy lifting or physically strenuous activity is expected, the role may occasionally involve lifting or moving files, binders, or small office boxes (typically up to 10–15 pounds). All Jeff Anderson & Associates office locations are fully wheelchair accessible, and reasonable accommodations can be made to perform the essential functions of the position. EducationBachelor’s degree in a related field preferred (social work, psychology, criminal justice, legal studies, etc.)Trauma-informed training preferredBenefits OverviewHealth Coverage: Medical, dental, and vision insuranceFinancial Protection: Short-term and long-term disability, Supplemental Life and AD&D insuranceWork-Life Balance: PTO, paid holidays and wellness expenses reimbursementsPaid Parking and commuter benefitsCompensationAnnual Salary: $45,000-$60,000