Head Teller - Crestwood

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.Job Title: Service Associate IIIFLSA Status: Non-ExemptDepartment: RetailHours of Operation: Varies by branch location, Saturdays by rotationGeneral Job SummaryTo actively supervise tellers at branch location to ensure: customer banking transactions are completed in a timely manner, sales opportunities are acted upon, and behavior is friendly and professional.Organizational Duties And ResponsibilitiesSupports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies.Essential Duties And ResponsibilitiesExemplify our 212 commitment to servicePerform all duties of a Service Associate IIConsultative Selling – Engaging customers and prospects to uncover needs and offer solutionsSupervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areasPerform various branch level audits of cash and cash handling equipmentApprove checks and deposits according to SYB check cashing and hold waiver policiesBalance ATMOrder and ship money to maintain proper inventory and fill coin and currency ordersParticipate in the interviewing process and hiring decisionsProvide ongoing training, feedback and input to Office Manager on Service Associate performance reviews Participate in weekly team meetingsCommunicate procedural changes or update to the staffWorking ConditionsWill work on teller line, which requires long periods of standing and/or at a deskMinimum Job RequirementsEducation: High School Diploma or GED EquivalentExperience: 6 months of teller experienceSpecific SkillsGood written and verbal communication skillsProven decision-making abilityProven ability to supervise and work well with othersProfessional appearance and demeanorMust be dependableSupervisory Responsibility: Help lead and guide Service Associates on the teller linePhysical RequirementsThe physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)Benefits401(K) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer/Disease insuranceAccident insuranceFlexible Spending AccountsFlexible Savings AccountsHealth Savings AccountsBank paid Life/AD&D insuranceVoluntary Life/AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance Program