Imaging Coordinator | South Portland, ME | Full Time

Job Description At the direction of the Manager of Diagnostic Imaging, manage the informational, quality assurance, regulatory compliance, clinical performance and operational functions and all patient care aspects of Diagnostic Imaging. This person shall manage staffing concerns, resource utilization, and resolution of performance issues and manage clinical activities. The individual must exhibit leadership, ethical decision making, excellent critical thinking skills and interpersonal skills.This position is an exciting new addition and an opportunity to contribute as a leader as we expand our imaging access with the new building estimated to open in April 2027.CORE RESPONSIBILITIES:Collaborates with Imaging Manager on designing, implementing, and sustaining workflows to improve the practice daily operational efficiency, provider and colleague satisfaction, and patient experienceChampions organizational and departmental quality care initiativesCommunicates with patients to address and resolve patient complaintsDistributes practice management reports as directed by Diagnostic Imaging ManagerServes as ergonomic liaisonProvide support to eCW primary contactsConduct interviews and coordinate hiring of technical colleaguesSupport of ACR accreditation process: Mammography, CT, MRI, and UltrasoundFacilitate proper equipment maintenance.Act as a resource and facilitator regarding compliance with both Intermed and Imaging policies and proceduresPolicy and procedure review including development of supportive workflowsCollaborate with Imaging Manager in developing, implementing, and monitoring the budgetActively participate in Imaging leadership teamPerform duties of Imaging Manager in their absenceRepresent the Imaging Department at assigned meetings and other internal/external activitiesLeadership CompetenciesPersonnel Management  Overall accountability and management of colleague Regularly assess developmental opportunities for colleagues, coach colleagues to enhance performance, and support colleagues in learning and applying new skills and competencies. Coordinate and monitor staffing levels and labor efficiencyApprover for colleague payroll biweekly in accordance with payroll department guidelines and schedule.Mentors and counsels' colleague to include initiating Performance Improvement plans. Works with the Compliance and Human Resources teams to ensure compliance with State, Federal and OSHA (Occupational Safety and Health Administration) requirements for colleagues. Leadership  Models behaviors that demonstrate service excellence to colleagues and focus on the patient as the primary customer. Leads Lean Six Sigma initiatives for the department to foster a culture of continuous improvement. Fosters intra-departmental support and collaboration between all sites. Monitors department performance and creatively seeks solutions to foster quality improvement. Develop and maintain an open and effective line of communication with colleagues. Communication:   Works in partnership with the clinical teams, practice leadership, and senior leadership teams.  Fosters strong working relationships with all levels of the organization to facilitate effective communication and to connect front line colleague's daily priorities to the organization's strategic goals.  Demonstrates strong interpersonal savvy.  ConfidentialityDemonstrate knowledge and understanding of patient privacy rights under HIPAA (Health Insurance Portability and Accountability) guidelines. Maintain confidentiality related to financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or colleagues. Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.Perform other duties to support the mission, vision and values of InterMed.MISSION AND VALUES:Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.Provide the highest quality care to our patients with a level of service that exceeds their expectations.Maintain a positive attitude and always treat our patients and each other with dignity and respect.Insist on honesty and integrity from each other and our business partners.Make teamwork a core component of our relationships between physicians, colleagues, and patients.Embrace change to better serve our patients.Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.Have fun as we carry out our mission to serve.KNOWLEDGE, SKILLS, AND ABILITIES:Education:Associates degree required. Bachelor's degree preferredExperience:3 to 5 years of pervious leadership experience preferredLicense/Certifications:Advanced Level ARRT and/or ARDMS certification(s) required