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Albany Enterprise Financial Counselor

MosaicAlbany, MOApril 14th, 2026
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey. Details Albany Enterprise Financial Counselor Concierge Services - Albany Full Time Status Day Shift Pay: $17.58 - $25.49 / hour Summary Conducts financial counseling to include collection of co-pays, deductibles and payment arrangements for all Enterprise balances. Evaluates patient/guarantor for financial assistance, Cobra, and/or other 3rd party payor. Negotiates patient payment plans. Collects accounts receivable. The Enterprise Financial Counselor works under the direction of the Manager or Clinic Manager, and is employed by Mosaic Life Care. Duties Personal counseling to assist patient with medical payment arrangement. Interviews patient in order to secure payment/financing of patient’s monetary responsibility. Interviews patient/guarantor to evaluate eligibility for Cobra, financial assistance, or other 3rd party payor for Mosaic Life Care (includes Clinic). Negotiates payment plans for point of service collections and past balances for Enterprise. Maintain all employee discounts and enter in the computer system. Sets up payroll deduction with employees on their accounts and posts the payments to the accounts each pay period. (Maryville specific) Qualifications High School Diploma or GED equivalent is required. Previous collection experience is required. 3 months to 1 year experience in Financial Counseling (Maryville specific) is required. PC and Word computer experience is preferred. Typing speed of 45 WPM preferred and 10 key by touch is preferred. 1 to 3 years experience preferred (Maryville specific) is preferred.