IT Asset Management Intern
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftDayWork Day(s)Monday-FridayShift Start Time8:00 AMShift End Time5:00 AMWorker Sub-TypeTemporaryChildren’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.Job DescriptionThe IT Asset Management (ITAM) Intern will perform physical audits of end user devices throughout Children's locations to ensure proper device and location data in ServiceNow, leading to a better turnaround time for incidents and potentially reducing spend on net new devices. The ITAM Intern will also perform ITAD activities for device disposition and complete data cleanup activities within the ServiceNow ALM_Hardware module.Responsibilities will include: Auditing and capturing Desk Tech for all consumable devices (i.e. Monitors, docking stations, keyboards, mice, IP phones, desk printers), PC Device data (i.e. Laptop or desktop), and printer and scanner data for Service Now Perform ITAD as required Data analytics and clean up of Hardware Assets within the ServiceNow platform Complete an accurate detailed listing of EUD Devices Complete ITAD activities including creating Chains of Custody, reconciliation to Certificates of Disposal, and updating ServiceNow and reporting Asset analysis and cleanup/reportingThe Children's Summer Intern program allows interns the opportunity to gain hands-on experience related to their field of study by working on meaningful projects alongside Children’s professionals. Intern responsibilities may include project management, event planning and support, logistics, data base management, research, and analysis. Interns may explore career paths and apply for full-time positions upon successful completion of the program.ExperienceResearch area: research experience necessary either through previous internship, work experience, or course work; practical knowledge about the conduct of research principals requiredPreferred QualificationsIntermediate level Excel skillsAnalytical skillsAbility to work with limited supervisionAbility to travel to various Children's locationsEducationClinical Focus:College student with at least two years in a health sciences related program, such as pre-med, nursing, biomedical engineering, biology, chemistry, or statistics, or post graduate student working toward a Master’s of Science in public health or medical degreeNon-Clinical Focus:College or graduate student that is currently working towards a Bachelor or Master’s degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field, requiredCertification SummaryNo professional certifications requiredKnowledge, Skills, And AbilitiesOrganized, detail oriented; Able to prioritize time sensitive assignmentsCreative and flexible; Able to adapt to changeSelf-starter; Able to make decisions independentlyStrong verbal and written communication skills; Strong interpersonal and presentation skillsAble to work well with diverse groups, comfortable interacting with all levelsAble to represent Children’s in a mature and professional mannerWilling to work long hours that could include evenings and weekends, if applicable to internshipProficient with Microsoft Office applications (Word, Excel, Power Point, Access, Outlook) or other applications as requiredAble to travel throughout expanded metro Atlanta area; Must provide reliable transportation, if applicable to internshipClinical Focus:Knowledge of medical terminology usefulKnowledge of basic statistical software usefulJob ResponsibilitiesDevelops and implements projects as assigned, which could include events, activities, programs, or research studies.Creates and carries out a cohesive plan for each assigned project. Establishes and maintains contact with all appropriate individuals to ensure that the plan is implemented in the best interest of the organization.Executes administrative and operational tasks for assigned projects.Supports and participates in the continuous assessment and improvement of the quality of services provided and projects produced.Understands and complies with infection control, safety, and OSHA procedures and regulations, while meeting all in-service requirements as outlined per policy.Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.Primary Location Address1575 Northeast Expy NEJob FamilyIntern/Extern