Hotel Night Auditor & Front Desk Associate
Occupations:
Hotel, Motel, and Resort Desk ClerksBookkeeping, Accounting, and Auditing ClerksAccountants and AuditorsLodging ManagersReceptionists and Information ClerksIndustries:
Traveler AccommodationOffice Furniture (including Fixtures) ManufacturingJunior CollegesChild Care ServicesAccounting, Tax Preparation, Bookkeeping, and Payroll ServicesOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.This position requires training on AM & PM shifts, with rotations into those shifts, as needed.Responsibilities:Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementAudit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentagesEnsure all guests feel they are having an exceptional experience at the propertyExecute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as neededComplete additional bookkeeping, administrative, and accounting procedures as requestedQualifications:Experience in the hospitality industry or guest services is preferred, but not requiredHigh school diploma or equivalent required; some college preferredOutstanding communication skills and excellent customer service skills are requiredRequires a flexible schedule that allows for overnight shift hoursComputer proficiency is required; experience with accounting or reservation software is preferredAbout Company:At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!