Medical Assistant/ Certified Medical Assistant

Job Description Hours areMonday through Thursday 7:45am-5:00pmFriday 8:00am-1:00pmJob OverviewWe are a busy, privately owned general surgery office of 4 providers. This position is in our office at 575 South 70th Street, Suite 405, which is the hub for our General Surgery services. General Surgery patients are seen weekly in the office and are scheduled at most Lincoln facilities for surgery. Our providers also provide a large amount of care to patients at CHI Health St Elizabeth Burn & Wound Care Center and various satellite clinics.We are looking for a team-oriented individual who is great at multi-tasking and picking up skills quickly. With the ability to work independently.DutiesReport to Supervisor.Triaging all incoming telephone calls and faxes, prioritizing workflow, involving the provider as appropriate, resolving patient concerns and needs, and successfully completing the communication cycle.Triage and process messages from patients/physicians/facilities/other offices to physicians, physician assistants, and supervisor and provides feedback.Coordination of patient care - scheduling procedures, making referrals, managing results, then relaying information to patients as directed.Ensure all related reports, labs and information is filed and available in patients’ medical records prior to their appointment.Complete encounter forms and patients charts, maintaining satellite clinics.Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, temperature, and document all information in patient’s chart.Assist healthcare providers with patient examinations and procedures as needed.Accurately document patient information in the electronic health record (EHR) system.Provide empathetic and professional communication to patients regarding appointments, treatment plans, and follow-up care.Back up as needed in all areas of office for vacations/sickness.Maintain cleanliness and organization of the clinic or medical office environment.Schedule appointments, manage patient records, and handle insurance verifications.Keep exam rooms stocked with adequate medical supplies, maintain instruments, cleans and sterilizes necessary equipment, instruments, and patient areas.Collaborate effectively with providers and team members to ensure coordinated patient care.Document patient interactions, results, patient questions/concerns and medication changes, in a timely manner.All other duties as assigned by supervisor.RequirementsMust be patient focused, a self-starter, dependable, and a team playerProficiency in medical terminology is essential for effective communication within the healthcare setting.Previous experience working in a clinic is advantageous.Strong patient service skills with an emphasis on empathy and professionalism.Ability to work collaboratively within a team while managing multiple tasks efficiently.Maintain Accurate Patient Charts.Uphold confidentiality and HIPAA compliance at all times.Excellent communication and interpersonal skills.Proficiency in electronic health record systems.Ability to work effectively in a fast-paced healthcare environment.Strong attention to detail and organizational skills.QualificationsCertification as a Medical Assistant (CMA) or equivalent training is preferred.BLS CertificationCertified Medication AideJoin us in making a difference in the lives of our patients through exceptional care and support!