Lead Management Representative

Job Description Lead Management Representative - $75,000 - $85,000 - Grand Rapids, MI Are you a confident salesperson who thrives on getting in front of customers and closing deals others have missed? Do you enjoy turning warm opportunities into sales by building trust face-to-face with homeowners? The Role Montell Construction is seeking a Lead Management Representative to support our growing sales team. This role focuses on following up on previously run appointments that did not result in a sale, giving you a second opportunity to re-engage homeowners and win their business. This is not just a phone-based role. You will reconnect with homeowners, rebuild interest, and then get back out into the field to meet them in person and secure the sale. It's a fantastic opportunity for a driven salesperson who knows how to revive opportunities and close. Key Responsibilities - Follow up on "Pitch and Miss" sales appointments - Re-engage homeowners and uncover renewed interest - Schedule and attend in-home consultations to present and close - Build strong relationships and trust with homeowners face-to-face - Maintain accurate records of outreach and outcomes - Work closely with the sales team to maximise every opportunity About Our Company Montell Construction is a leading exterior home improvement company specializing in roofing, windows, siding, decking, and sunrooms. We are known for quality craftsmanship and a strong customer experience. Our team is driven, supportive, and focused on growth. The Benefits - Health, dental, and life insurance - Full-time, stable position - Supportive, high-energy team environment - Clear opportunities for progression within the company The Person - Proven track record in sales, ideally in a face-to-face or in-home sales environment - Confident presenting and closing deals in person - Strong follow-up skills with the ability to revive lost opportunities - Excellent communication and relationship-building skills - Self-motivated, target-driven, and resilient - Organised and able to manage your own pipeline effectively What's next? Apply today and take the next step in building a rewarding career with Montell Construction.