General Manage/Summer Resort Manager

General Manager / Summer Resort Manager Alden Camps | Oakland, Maine Position Type: Seasonal, Full-Time (Potential for Year-Round Partnership) Season: Memorial Day through September Start Date: May 1 or earlier (for resort setup and de-winterizing responsibilities) Compensation: Room and Board + Competitive Salary ($55-85k for entire season with possibility of end-of-year bonus, negotiable based on experience and availability for part-time work in the pre-and-post season and off-season) Housing: Specific accommodations are negotiable, would be on-site at the property About Alden Camps For over 100 years, Alden Camps has been a cherished family summer resort on the pristine shores of East Pond in Maine's Belgrade Lakes region. Established in 1911, we are one of Maine's few remaining traditional American Plan sporting camps —a living piece of Maine history where families return year after year, generation after generation. Set on approximately 130 acres of lakefront property, Alden Camps features 18 rustic cottages, a central dining room in our historic main farmhouse, a converted barn recreation hall, clay tennis court, basketball court, soccer field, and extensive waterfront facilities. We're known for exceptional fishing (small and largemouth bass), waterskiing, swimming from our sandy beach, our famous weekly lobster clambakes, and an atmosphere where "times stand (almost) still." Our guests—many of whom are multigenerational families—come to Alden Camps to disconnect from the world and reconnect with nature, family, and the simple pleasures of camp life. We accommodate approximately 80 guests who make reservations for periods of one week or more, and our friendly, efficient staff creates an environment where guests can truly relax and enjoy the best of Maine. The Opportunity We're seeking an experienced, energetic, and hands-on General Manager (or management couple) to lead our seasonal operations and serve as the heart of our camp community. This is a unique opportunity to manage a historic Maine sporting camp in one of the state's most beautiful settings, working directly with the family-run board of directors while overseeing all aspects of resort operations. The ideal candidate will be an outgoing host who thrives on creating memorable guest experiences, managing diverse operations, and leading a team of primarily college-aged seasonal staff. You'll wear many hats—from greeting guests to overseeing kitchen operations, from managing maintenance, to hosting our legendary weekly lobster bakes. This position is perfect for those who love the outdoors, appreciate Maine's sporting camp traditions, and want to be part of something guests have cherished for generations. If you want to wake up to loons calling on the lake, build lasting relationships with returning guests, and be an integral part of a century-old family tradition, this could be your dream seasonal position. Key Responsibilities A. Kitchen and Dining Room Operations Staff Management Hire and supervise Head Chef, Pastry Chef, Prep Chef, and 5-6 waitstaff Provide clear direction, training, and ongoing support to culinary team Foster a positive, professional atmosphere in the kitchen and dining areas Operations Oversight Collaborate with Head Chef on menu planning and ordering of food and supplies Monitor meal quality to ensure guest satisfaction Supervise dining room setup, seating arrangements, and service standards Ensure seamless execution of our signature American Plan meals and weekly lobster clambake B. Housekeeping Operations Team Leadership Hire and supervise 3 cabin housekeepers Schedule and coordinate daily cottage cleaning operations Oversee weekly changeovers (typically on Saturdays) Order required housekeeping supplies and laundry services Property Preparation Coordinate spring cottage setup and opening procedures Conduct quality inspections to ensure all cottages meet our standards Manage end-of-season closing and winterization C. Camp Grounds and Recreational Activities Maintenance and Grounds Work with experienced Facilities Manager Hire and supervise 4 cabin boys for general maintenance and guest services Oversee maintenance of boats, motors, docks, cabins, and waterfront equipment Coordinate structural repairs and improvements (or identify needs for professional contractors) Maintain outdoor grounds, pathways, and recreational areas Guest Services Manage waterskiing operations and equipment Facilitate guest check-in/check-out and cottage assignments Coordinate recreational events and activities Handle special guest requests and service needs Assist with moving guests' belongings to/from cottages D. Accounting and Office Administration Financial Management Maintain accurate records of guest charges and transactions Prepare and submit guest bills at checkout Review, approve, and process all accounts payable Manage payroll and employee withholding records Maintain resort ledgers and financial documentation Reservations and Guest Relations Process reservation requests and manage booking calendar Handle guest correspondence (emails, phone calls, inquiries) Prepare state and federal tax forms and reports What Makes You a Great Fit Required Qualifications Experience & Skills Previous resort, camp, or hospitality management experience (minimum 2-3 years preferred) Proven leadership ability with diverse teams, particularly young adults Strong organizational and multitasking capabilities Financial management and basic accounting skills Excellent interpersonal and communication skills Ability to delegate effectively while maintaining quality standards Physical capability to perform hands-on maintenance and guest service tasks Personal Attributes Outgoing personality with natural hospitality and warmth Sociable and guest-focused – comfortable acting as host and mixing with guests Flexible and adaptable – able to shift priorities quickly in a dynamic environment Problem solver with good judgment about when to handle issues versus when to call professionals Detail-oriented while keeping the big picture in mind Team builder who can inspire and motivate seasonal staff Bonus Skills: Experience with American Plan resort operations, knowledge of Maine rustic guest resort culture, culinary management background, and/or prior work managing college-aged staff. Compensation & Benefits What We Offer Housing/Meals Several different accommodation styles are available, and will be discussed with interested candidates Perfect for an individual manager or management couple/family Live in one of Maine's most beautiful lakeside settings All meals provided throughout the season Enjoy the same high-quality dining as our guests Compensation Competitive monthly salary (negotiable based on experience and side season and off-season availability): range of $55-85k for entire season Room and board provided Opportunity for performance-based end of season bonus Lifestyle Benefits Work in a stunning natural environment on East Pond Be part of a historic Maine tradition (113+ years and counting) Build lasting relationships with multigenerational families Access to all camp amenities during off-hours Opportunity to fish, kayak, canoe, swim, and enjoy Maine's outdoors Join a supportive, close-knit team Make a meaningful impact on guests' cherished family vacations Work Environment Season Structure Primary season: Memorial Day through Labor Day May 1 start for essential pre-season setup and staff preparation Post-Labor Day availability for winterizing and closing operations (definite advantage) Possible weddings/special events in May and/or September Schedule Full-time commitment throughout the season (approximately 40-50 hours per week) Some flexibility in daily scheduling, but presence during key meal times and guest activities is essential Weekend availability required (Saturday changeovers are our busiest day) On-site living allows for work-life integration About Our Team & Culture Alden Camps operates with a lean, dedicated team. Our staff are generally college students who may or may not have prior resort experience, which means the General Manager plays a crucial role in training, mentoring, and creating a positive team culture. We value: Hospitality First: Every interaction should make guests feel welcomed and valued Attention to the Little Things: It's the details that create memorable vacations Teamwork: We succeed together and support one another Pride in Our Work: Maintaining high standards in everything we do Respect for Tradition: Honoring our 100+ year legacy while meeting modern expectations Practical Problem-Solving: Being resourceful with our rustic facilities You'll work closely with our family-owners, who are deeply invested in maintaining Alden Camps' reputation for quality and warmth. How to Apply If you're ready to spend your summer managing a piece of Maine history in one of the state's most beautiful locations, we'd love to hear from you! To Apply, Please Send: 1. Your resume highlighting relevant management and hospitality experience 2. A cover letter explaining: Why you're interested in managing a traditional Maine rustic family resort, your management philosophy and approach to guest service, your availability for the 2026 season, and whether you're applying as an individual or as a management couple/family 3. Three professional references Application Contact Information: Email: vanya42@gmail.com Website: aldencamps.com Please, no phone calls, and direct inquiries to the email address listed above. It is the off-season and there is no one available on-site to respond to phone messages or inquiries directed to Alden Camps’ general contact email address. Application Timeline: Applications accepted on a rolling basis Early applications encouraged as we'd like to have our manager(s) in place well before the season Interviews will be conducted via phone/video call initially, with an on-site visit for final candidates Additional Information Employment Relationship: This is a seasonal, at-will position in accordance with Maine employment laws. Equal Opportunity: Alden Camps is committed to creating an inclusive environment and welcomes applications from all qualified candidates. Questions? Feel free to reach out via email. We're happy to discuss the position, answer questions about Alden Camps, or talk about what makes our guest resort special. Come join the Alden Camps family tradition—where the fish are biting, the loons are calling, and every day brings a new opportunity to create Camp Life magic. Alden Camps has been operated as a family summer resort since 1911. Located on scenic East Pond in Oakland, Maine, we're part of the Belgrade Lakes region—one of Maine's premier outdoor recreation areas. Learn more at aldencamps.com or find us on Facebook and Instagram. Pay: $55,000.00 - $85,000.00 per year Work Location: In person