IT Service Technician II: Advanced Troubleshooter (Onsite & Cloud)

All Information Services, Inc. (AIS) is seeking a Service Technician T2 in Oakbrook Terrace, Illinois, to join their Service Delivery team. This critical role involves resolving complex service issues and ensuring the continuity of service while maintaining clear communication with clients. The candidate will be responsible for technical decision-making, supporting Tier 1 technicians, and administrating Microsoft cloud services. A strong background in IT support with proven troubleshooting skills is essential, along with a driver's license for client visits. #J-18808-Ljbffr