Procurement Rep IV (On-site)

We are seeking a Procurement Representative IV to support a leading organization in a fast-paced procurement environment. This role is ideal for a highly organized professional who excels at managing a high volume of inquiries with professionalism and efficiency.The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone.Process and respond to helpdesk emails and phone calls in a timely and professional mannerTroubleshoot and respond to suppliers with solutions to their inquiriesManage and maintain accurate records of helpdesk interactionsProvide exceptional customer service and ensure a positive experience for all usersPrioritize tasks effectively while managing multiple responsibilitiesSkills RequiredStrong communication and interpersonal skillsBasic technical knowledge and problem-solving skillsAbility to work independently in a fast-paced environmentExcellent organizational and time management skillsPrevious experience with the Ivalua Source-to-Pay platform3+ years of experience with a High School Diplomaor 1+ year of experience with an Associate's Degree Skills PreferredExperience supporting procurement or supplier-facing systemsExperience in a procurement or supply chain environment Benefits:Health Insurance401k Pay Range: $30.00 - $34.00 per hour (Depending on experience and qualifications) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.