Desktop Support Technician

Ability to disconnect/reconnect computer workstations, peripherals, and phone equipmentHands on experience with Imaging, reimaging Windows Operating system for Desktop, LaptopsAbility to move/lift/carry up 50 lbs of weightSafely move equipment point to point using wheeled carts and vehiclesIMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.Ability to use remote desktop connectivity applicationsWorking knowledge of imaging utilities such as Ghost, SCCM, etcDelivery and setup of PC equipment to end-users.Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone)