Assistant Office Manager - Bloomington

Are you an experienced manager that excels at building strong teams? Do you have a passion for service and an eye for fashion? If so, look no further, we’ve got the job for you!Dr. Tavel has been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.At Dr. Tavel, We Deliver The FollowingA culture that values diversity and inclusionA progressive and results-oriented leadership teamInvestment in training and developing our staff so they can shine as expertsOffices, equipment, and inventory that exceed patient expectationsPayPay starts at $20.50 per hour base pay. Eligible for monthly bonus immediately.Our Ideal Candidate Possesses The Following TraitsAmazing communicator who loves interacting with peopleDedicated leader who builds teams that deliver excellenceDesire to help patients experience the gift of sightExhibits high integrityFocused and detail orientedOutstanding problem solverDedicated to learning and self-improvementResponsibilities IncludeAssisting the Office Manage in all operations of a Dr. Tavel office including hiring, employee scheduling, training and development, performance reviews, meetings, inventory assessment, and other duties as assigned or needed within the office. Serving as the backup manager when Office Manager is out of the office.Setup your store for success each day by ensuring all operational, service, and staff procedures are executed to Dr. Tavel standardsDrive store vision and sales by providing exceptional service and resolving customer and operational inquiries timelyDeliver excellent patient care and product offerings to customersAssisting with general front office operations: answering the phone, check-in, check-out, and pretesting patientsAll things insurance: verifying eligibility, answers questions, and authorizing benefitsFoster and support a productive, positive culture in your officeRequirementsPrevious management experience is required (retail management is a plus) with ability to motivate, develop, and hold staff accountableManagement experience leading a team of at least 4-6 employees is a plusPrevious optical experience with working knowledge of troubleshooting glasses a plus but not requiredA positive attitude and a willingness to strive for excellenceClear, effective, and professional communicator with ability to break down terms for customers to easily understandAbility to work in a fast-paced environmentAvailable to work one evening per week and SaturdaysBilingual in Spanish is a plus but not requiredBenefitsPaid Time Off and Company Paid Holidays401(k)Health, Rx, and Dental Insurance100% Paid Parental LeaveVision Perk -- Free eye exams and glasses for you + large discounts for familyCompany Paid Life Insurance