Escalation Speciality

DescriptionHomeSearch JobsJob DescriptionEscalation SpecialityContract: St. Louis, Missouri, USSalary Range: 23.00 - 25.00 | Per HourJob Code: 368383End Date: 2026-05-08Days Left: 29 days, 3 hours leftApplyJob Details:Title: Escalations RepresentativeClient: BankingWork Locations (Hybrid): St. Louis, MO, 63103 (Hybrid - 1 week onsite / 1 week remote)Duration: 06 months of contract | (Based upon performance, could be possibility of extension or hire)Pay Range: $23/Hr to $25/HrShift: Monday - Friday |7:30 AM - 4 PM CST(Occasional coverage until 5:00 PM CST)Role Overview:In this role, you will support the Escalations team within Enterprise Complaints & Product Services.You will be responsible for handling complaint intake, ensuring accurate data capture, and supporting regulatory reporting processes.Required Skills & Experience:6 months - 1 year of brokerage or FINRA-related experienceStrong communication and customer service skills (professionalism & empathy)Experiences with these tools - 1) Smart station 2) BETA 3) SVP 4) Client linkBenefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)Job RequirementSmart stationBETASVPClient linkbrokerageFINRAclient servicesescalationscomplaint specialist Reach Out to a RecruiterRecruiterEmailPhoneMebin Josephmebin.joseph@collabera.com9733817026