Front Desk Representative

Front Desk Representative (Bilingual Preferred – Spanish Speaking)Bright Smiles Community Clinic & DentalBenefits & PerksCompetitive Pay: $17–$20 per hourFlexible Scheduling OptionsSupportive, Mission-Driven Work EnvironmentStrong Work-Life BalanceOngoing Training and Growth OpportunitiesOpportunity to Serve Underserved CommunitiesBilingual (Spanish-speaking) candidates strongly encouraged to applyAbout UsBright Smiles Community Clinic & Dental is a nonprofit dental clinic dedicated to expanding access to quality oral healthcare for underserved communities. We proudly serve patients with Medicaid, Medicare, and those without insurance, ensuring compassionate, culturally responsive care for all.Job SummaryWe are seeking a friendly, organized, and service-driven Front Desk Representative to join our team. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for our diverse patient population.This position is ideal for someone who is passionate about community health, enjoys helping others, and thrives in a fast-paced clinical setting.ResponsibilitiesGreet patients warmly and provide a welcoming, respectful experience for all individualsAnswer phone calls, respond to inquiries, and schedule appointments (including emergencies and walk-ins)Assist patients with intake forms, consent documents, and insurance verification (Medicaid/Medicare/uninsured)Maintain a clean, organized, and professional front desk environmentSupport patients throughout their visit, ensuring clear communication and comfortCoordinate with clinical staff to ensure smooth daily operationsPerform general administrative and clerical duties as neededQualificationsMinimum of 2 years of front desk, receptionist, or customer service experience preferredBilingual (Spanish-speaking) strongly preferred; additional languages are a plusExcellent communication and interpersonal skills with a commitment to compassionate careStrong organizational skills and ability to multitask in a fast-paced environmentComfortable using computers, scheduling systems, and electronic recordsPositive attitude, reliability, and strong work ethicPassion for serving diverse and underserved populations