QI and EHRS Specialist

Overall FunctionsSupports the implementation of compliance initiatives related to clinical record documentation and chart maintenance standards across the STRTP and TSH programs, while also contributing to quality improvement activities and projects as assigned for all programs.Additionally, plays a key role in the implementation and maintenance and further development of the electronic health records maintained by the agency.Essential Job DutiesOpens and maintains client profiles in the Electronic Health Record System (EHRS); collaborates with co-workers to ensure accurate and up-to-date client files.Creates and maintains placeholder (“dummy”) files for the offsite STRTP location to support documentation needs and licensing requirements.Conducts thorough reviews of open and closed client files using a standardized checklist; identifies and requests missing documentation to ensure compliance.Uploads daily incident reports into the EHRS to maintain accurate and complete records.Actively participates in quality improvement committees to support program development and compliance.Performs data entry tasks as assigned by the supervisor, ensuring accuracy and confidentiality.Works closely with the Quality Improvement department, administrative staff, therapists, and case managers to support the collection and maintenance of client data.Is actively involved in the setup of the EHRS, its maintenance and further development.Ensures that EHRS documentation is up-to-date and accurate and complies with DMH, DCFS and accreditation standards.Participates actively in the communication and coordination with the EHRS vendor and keeps current with system setup and development.Attends user groups and conferences as needed.Assists in maintaining the office space, quality improvement storage room, and client records room in coordination with co-workers.Completes additional projects and assignments (including special projects) as directed.Attends required onsite and offsite training sessions to stay current with program standards and procedures.Qualifications/ Requirements/ExperienceBachelor’s degree in a behavioral science or related field preferred. Two years of working experience in related field required. Knowledge of electronic health records system and utilization of such required.Knowledge of Los Angeles County’s Integrated System (IS) and IBHIS preferred.Working knowledge of DMH, DCFS and Title 22 documentation preferred. Working knowledge of quality improvement practices preferred.Knowledge of privacy and security standards (HIPAA) preferred.Strong writing, communication, and teamwork skills.Must be efficient in Microsoft Office (Word, Excel, Power Point and Access).Proficient in maintaining, and tracking of information (outcome measures/ reporting).Detail orientation, creativity and self-starter a must.Must have visual, physical and technical ability to independently operate a computer and a variety of office equipment, including telephone communications switchboard.Will require bending, stooping, filing and lifting of general office and health records.Must have ability to visually review data, hear and verbally communicate with others.All employees, regardless of position, serve as role models for children and adolescents who are served by our Agency. Therefore, each employee must all times be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems. The staff must be able to demonstrate appropriate daily behavior, appropriate expression of emotions, as well as appropriate role modeling. Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expression is not acceptable.Must be able to pass criminal/fingerprinting background check, TB test, physical exam and drug screen tests. Must have valid CA driver’s license and a clear DMV record.Physical DemandsThe physical demands described below are representative of those that must be met by an employee to successfully perform the essential competencies and job duties of this position. The Human Resources Department will explore reasonable accommodations that could enable an employee who has a disability to perform the essential competencies of the position.Stand, walk, sit, stoop, kneel, crouch or crawl, utilize fingers, hands and arms up to 2/3 of the day.Lift items and assist clients with lifting items up to 25 pounds 1/3 of the day.Clear close and distance vision and be able to adjust the focus.Ability to operate a vehicle and recognize all street signs.Speak and listen to others in person and over the phone and video conferencing. Use keyboard and read from computer screen. Environmental ConditionsAbility to adjust to climate, outdoor and indoor conditions such as extreme heat, humidity and cold weather.Occupational Safety & Health StandardsEvery employee must comply with occupational safety and health standards and all rules, regulations and orders pursuant to Division 5 of the California Labor Code which are applicable to his or her own actions and conduct.Optimist Policies And ProceduresEvery employee must comply with all organizational wide policies and procedures and those department specific policies and procedures that apply to this position. All agency employees must maintain confidentiality of client and case information and may not access information unless directly related to their job responsibilities and duties. All information in case records shall be confidential and shall be available only to the placement agency staff and personnel who need access for the performance of their duties, otherwise special consent is required.