Senior Manager, Strategic Partnerships

Lead & Grow Strategic Partnerships: Drive key payment partnerships to expand market share, boost revenue, and unlock new opportunitiesExecute & Optimize Partner Success: Manage relationships, track performance, and collaborate across teams to drive impact, innovation, and growthRemote-first opportunity for US-based employees with the option to work in-person out of our Manhattan officeStart your adventure with Zip With the merchant and consumer growth ambitions at Zip, we are looking for a Senior Manager, Partnerships, who will help us grow and manage our strategic, merchant and network partnerships in the US. As a Senior Manager, Partnerships, you will have a deep understanding of the payment partnerships landscape and have strong sales and relationship management skills. The role sits at the core of the organization, you will work closely with the internal and external executives, product, sales, marketing and finance teams. The key goals for this role are to a) Execute key and strategic partnerships b) manage GTM (go-to market) functions for our existing partners) c) manage our partnership pipeline.Interesting problems you'll get to solve Develop Deep Understanding of Market & Payment Landscape to Create New OpportunitiesPull together a consolidated view of trends across markets. Develop product and sales recommendations on new trends/opportunitiesComplete deep dives on new opportunities across key verticals. Extremely proficient in Powerpoint, Excel and SalesforceLeverage AI tools to surface partnership insights, automate reporting, and identify revenue optimization opportunities across the payments ecosystemEducate executives, and sales team on the landscape, and partnership opportunitiesManage Relationships with Strategic Partners to Grow Market ShareDevelop growth strategy and approach for our key payment partners such as networks (Visa, Mastercard), Wallets (Apple, Google) and core payments (issuer, acquirer)Track incentives and payouts with our network and strategic partnersConsistently work towards revenue growth and cost optimization across our payment partnersWork with our product teams to lead RFP's and drive the right product and commercial outcome for Zip. Understand future developments and what Zip can leverage ahead of competitorsCollaborate with sales and marketing to develop high-impact co-marketing initiatives that will help the partner and Zip succeedLead regular education, relationship building and knowledge share between partner teams, and Zip teams. Become thought leader in partnerships and payments for ZipManage Internal Relationships and ExpectationsRegularly align with the regional counterparts to understand intra-region trends, best practices, to get the best results for ZipRegularly share updates on all partnerships, opportunities, and risks with key regional stakeholdersEnsure strong processes are built for the success of all partnerships, and merchants we bring onTrack and analyse partner performance (merchant growth and transaction volume) on Zip and make recommendations for strategic courses of action and improvementsImpact and CollaborationThe Senior Manager, Strategic Partnerships will be a key player within the Partnerships team, driving critical initiatives across:Payment Strategy: Develop strategy and approach to optimise (process and economics) payment processing, both issuing and acquiring. Work with our payment partners, i.e., schemes, payment processors, wallet providers, etc.Partnership enablement: Assess and negotiate global deals with different channels, i.e., PSP's, eCommerce platforms, Integration layers, etc., to drive revenue via new SMB and Enterprise merchant acquisition via our distribution partnersPartnership Management: Drive and track merchant KPI's with our distribution/strategic partnersWhat you'll bring to the team Proven Industry or Consulting Experience – 5+ years of experience, with at least 4+ years in a role within strategy, partnerships, or payments - managing key relationships (Visa, Mastercard, Apple Pay, Google Pay, issuers/acquirers)Analytical & Financial Acumen – Strong complex modeling skills in Excel, data-driven decision-making, and ability to optimize commercial outcomesDemonstrated use of AI in the performance of your role — including tools like ChatGPT, Notion AI, or Salesforce Einstein to improve decision-making, efficiency, or partner engagementSalesforce & GTM Execution – Proven ability to track deals, manage partner pipelines, and execute go-to-market strategiesNegotiation & Influence – Experience leading complex deals, collaborating cross-functionally, and influencing stakeholders at all levelsConsulting experience helpful (Deloitte, McKinsey)Results-Driven & Innovative – Demonstrated success in driving revenue growth, scaling partnerships, and solving problems creativelyAbility to process, analyse and think "outside the box" to get resultsAbility to collaborate with, influence & persuade others with structured thinkingResults-orientated with a record to prove it and strong customer-first ethicWhat you'll get in return Zip is a place where you'll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you'll feel empowered and trusted to make big things happen quickly.We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it's important to us that you make the most of the opportunities you'll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.We think these are just some of the best things about being a Zipster. We will also offer you:Flexible working cultureIncentive programsUnlimited PTOGenerous paid parental leaveLeading family support policiesCompany-sponsored 401k matchLearning and wellness subscription stipendBeautiful Union Square office with a casual dress codeIndustry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices availableBe a part of a team that reflects the diversity of our customersZip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $132,000 - $160,000. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.#J-18808-Ljbffr