Billing Specialist I

Billing Specialist IDade City, FL General DescriptionThe Billing Specialist I processes patient and insurance billing payments for services rendered at Premier Community HealthCare Group. This position provides support in all areas of the billing department and plays a key role in maintaining accurate financial records and ensuring a positive patient financial experience. Essential Duties & Responsibilities• Post and reconcile payments and denials; perform daily balancing and close activities • Work directly with patients regarding accounts and insurance claims; initiate refund requests when appropriate • Assist with site daily balancing and preparation of bank deposits • Escalate complex billing issues or patient concerns to leadership as appropriate • Promote and model Premier's Core Values and service excellence • Ensure compliance with safety, regulatory, and organizational policies • Maintain strict confidentiality and HIPAA compliance • Communicate issues that may impact patient flow or billing processes • Participate in Quality Improvement / Quality Assurance (QI/QA) initiatives • Support department goals and contribute to community engagement initiatives • Perform other duties as assigned Knowledge, Skills & Abilities• General understanding of billing processes and revenue cycle procedures • Knowledge of billing regulations and best practices • Strong attention to detail and commitment to accuracy • Adaptability to evolving regulations, technology, and workflows • Professional demeanor and positive attitude • Strong verbal and written communication skills • Excellent grammar and interpersonal skills • High ethical standards and strict confidentiality • Demonstrated empathy and customer service skills when working with diverse patient populations Qualifications• High School Diploma or GED required • Proficiency in computer systems and office software • Ability to obtain and maintain Epic certification and complete annual compliance training Working Conditions & Physical Requirements• Ability to lift 20 lbs. regularly and 30-50 lbs. occasionally • Ability to sit for extended periods • Direct exposure to computer screens • Possible exposure to contagious or infectious diseases