Epic Referrals Analyst

Overview You will serve as a trusted Epic advisor on a high-visibility optimization initiative, redesigning referral and authorization workflows and Epic Work Queues to boost efficiency and user experience. The role sits within a large healthcare organization undergoing transformation and requires close collaboration with operations, analysts, and project stakeholders. You will lead discovery, build/configure Epic components, and support testing and adoption. This contract, remote opportunity focuses on measurable improvements across 70 clinics and broader referrals operations. Compensation / BenefitsMedical, dental & vision401(k) Retirement PlanLife Insurance (Voluntary Life & AD&D)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefits ResponsibilitiesAssess and optimize referral and authorization workflowsDesign, build, and configure Epic Referrals, Authorizations, and Work QueuesLead workflow discovery and future-state design sessionsSupport testing, validation, issue resolution, and user adoption activitiesCollaborate with operational leaders, analysts, and project stakeholdersTrack optimization outcomes and support upgrade-related activities Key requirementsEpic Referrals Certification (Required)Epic RTE OR RTA Certification (Required)Proven experience supporting Epic Referrals and Authorizations in a healthcare provider environmentStrong Work Queue (WQ) design, optimization, and management experienceExperience conducting workflow assessments and leading optimization initiativesHands-on Epic build and configuration experienceStrong communication and stakeholder management skillsstrong communicationstakeholder managementcollaborationEpic Referrals and AuthorizationsWork Queue design and optimizationEpic build and configuration