Member Service Representative - Float

Description:Position SummaryLove variety? Thrive on meeting new people and jumping in where youre needed most? As a Float MSR, youll be the ultimate team playersupporting different branches, helping members with everything from transactions to loans, and delivering standout service wherever you go. Youre not just filling inyoure making an impact. From opening accounts to guiding members through financial decisions, youll be a trusted resource and a friendly face our members can count on. What Youll Do (AKA Your Superpowers) Step in as a teller and handle transactions with speed, accuracy, and confidence Keep your drawer balanced dailybecause details matter Open new accounts and help members get started with the right financial tools Recommend products and services that genuinely fit members needs Meet (and exceed) monthly goals for loans, new accounts, and referrals Spot and prevent fraudulent activityprotecting both our members and the credit union Assist members with safe deposit boxes, including opening and closing access Review and explain credit reports in a way that actually makes sense to members Guide members through the loan processfrom application to closing What You Bring High school diploma or equivalent 2+ years of experience in a financial institution At least 1 year of sales experience (in person and/or over the phone) 1+ year of cash handling experience Confidence, adaptability, and the ability to walk into any branch and hit the ground running Strong communication skills and a genuine passion for helping people Why Youll Love This Role No two days (or locations) are the sameyoull keep things fresh and interesting Youll build relationships across multiple teams and communities Youll grow your skills across teller services, accounts, and lending Youll be part of a supportive team that values flexibility, service, and impact Travel Perks (Yes, You Get Paid to Get There) As a Float, youll travel between branchesand we make sure that time is valued. Youll be paid for your drive time by receiving a $320 monthly travel stipend to help cover the road. We know flexibility matters, and we make sure it pays off. Benefits That Have Your Back We offer a well-rounded benefits package designed to support you in and out of work. That includes multiple medical plan options, dental and vision coverage, employer-paid life insurance, short- and long-term disability, and access to an Employee Assistance Program for real-life support when you need it. Youll also have access to tax-advantaged accounts like HSA and FSA, plus optional coverage for things like accident and critical illnessso you can build a benefits package that fits your life, not the other way around. Requirements: PI85aad8dd903d-26289-40173728