Litigation Collections Specialist

Fully Remote | Full-Time | 9am-5:30pm ETThe Litigation Collections Specialist plays a key role in managing payoff requests, receivable accounts, and settlement workflows for attorney, medical, and personal injury portfolios. This position requires strong communication skills, attention to detail, and the ability to work independently in a remote environment. The Litigation Collections Specialist will interact with attorneys, law firms, and internal teams to ensure accurate and timely processing of accounts. Candidates with AR/AP, payoff, or financial operations experience tend to excel in this role. The Litigation Collections Specialist will complete a structured 45‑day training program, including systems onboarding and reverse shadowing. This role is ideal for individuals who are reliable, organized, and comfortable working behind the scenes. The Litigation Collections Specialist must be able to follow structured processes, communicate professionally, and manage multiple platforms simultaneously. The Litigation Collections Specialist contributes directly to the accuracy, efficiency, and overall success of the Litigation Collections team.Key Responsibilities Of The Litigation Collections SpecialistAccount & Payoff Management (40–50%)Manage assigned receivable accounts and payoff requestsTrack documentation, account status, and required follow‑upsReview balances, payoff figures, and supporting documentation for accuracyPhone & Client Communication (25–35%)Answer and triage inbound calls from attorneys and partner firmsProvide clear, professional updates on account status and next stepsMaintain consistent written communication through email and internal messaging toolsGeneral Accounting / AR/AP Support (15–25%)Perform basic accounting tasks related to receivables and payoffsAssist with account reconciliation and financial accuracy checksMinimum RequirementsExperience in AR/AP, payoffs, collections, or financial operationsStrong written and verbal communication skillsProficiency with Microsoft 365, Google Docs, Box, Slack, and OutlookBeginner–intermediate Excel (basic formulas; most sheets are pre‑formatted)Ability to work independently and reliably in a remote environmentMortgage industry experienceExperience with legal, medical, or personal injury collectionsBroader financial operations backgroundCompensation & Benefits$18–$23/hour401(k) with 4% matchCompetitive PTO12 weeks paid maternity leaveWellness dayFull medical, dental, and vision benefitsCompany-provided equipment#INMAY2026