Outdoor Services Attendant - Summer

SUMMARY:The Outdoor Services position is responsible for ensuring that our guest's arrival, stay and departure service needs are fulfilled at 5star/diamond service level. As an Outdoor Services Attendant, you are responsible for conveying a positive and unforgettable service experience. This position supports multiple departments and are responsible for maintaining all of the outdoor facilities at The Shore Lodge. This includes the pool, hot tub, beach, water deck, trash receptacles, outdoor plants and walkways. The successful attendant serves as a Shore Lodge Whitetail ambassador, engaging the guest and other associates at every opportunity.RequirementsWHAT YOU NEED TO BE SUCCESSFUL:Act as a self-starter with the ability to multi-task and remain focused while providing superior customer serviceFlexibility to work frequent weekend and holiday hours and varied hours of operationRelevant Forbes service experience preferred and/or previous Guest Service ExperienceHigh School Diploma or equivalent EducationAbility to communicate effectively with and receive information from guests and coworkersPossess a clean driving record and a Valid driver's licenseWHAT YOU GET TO DO:Rake beaches daily and remove trashSet up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toysClean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deckMaintain water deckManage the smores inventory daily, set up and tear down the Smores Firepit areaEmpty and Clean all outdoor trash and recycle receptaclesClean dock surfaces, water and dead head plants on deckPerform continual towel recovery and set up, work closely with the laundry department for adequate towel supplySweep the walkways keeping the sand in sand areasWork closely with grounds department to maintain clean walkwaysBecome well versed in all resort operations to be able to assist at all times