Service Advisor (2nd Shift)

Service Advisor2nd Shift**As a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin, and Tennessee. Come join our hard working, long-standing, and highly reviewed branch in Justice, IL!We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!Job DutiesRepresent GTR to all customers through the efficient and accurate handling of customer questions and repair orders Act as a liaison between the customer and technicians to ensure all parties know the status of repairsVerify warranty and service contracts as neededProvide accurate repair orders and estimates to customers to maintain profit marginsMaintain service records for customersPrepare billing invoices for customersOther duties as assignedDesired CompetenciesKnowledge and experience with mechanics or a related field Excellent communication skillsOrganized and detail oriented Proficient with computersTeam PlayerSelf- Aware: ability to handle stress under pressure Excellent customer service Flexibility to meet changing demandsQualificationsHigh school diploma or equivalent Valid CDL driver's license with clean driving record (preferred) 2+ years' experience as a Service Advisor or similar positionBenefitsQuarterly BonusesHealth, Dental and Vision Insurance401K with company matchingCompany paid Short-term & Long-Term Disability InsuranceAnnual Boot & Tool AllowanceWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Salary: $20.00 - $30.00 per hour