Field Engineer 4

Job Description Job SummaryThis job req is subject toJob DescriptionThis job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of serviceU.S. Citizenship is Required, due to having to possibility of having to travel to government/federal facilities.Bill Rate Must Be On Top Of All Resumes Or Will Be RejectedFed Ex Address: 2503 Frank Albert Rd, Tacoma, WA 98424Weekly Mileage: 250-350 per weekVaccination Requirement: Vaccine is NOT required Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage. On every resume list the following:NamelocationemailUS Citizen StatusPrescreen QuestionsPrescreen Questions: Must Have On Top Of Every Resume How many years of Computer Hardware Repair Field experience do you haveWithin the last 2 years how many Motherboards have you replacedWithin the last 2 years how many LCDs have you replacedHow many years of experience do you have diagnosing Dell laptops and PCsAre you A+ Certified (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)Key Responsibilities:As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.You may also perform whole unit swaps, repair or replace PC peripherals.Must have reliable transportation as this role services the metro and surrounding areas.Close service tickets in real time in the Call Management system using Company provide phone.Key Qualifications:Must have his/her own reliable car and car insurance1+ Years of hands-on experience with laptop and desktop break-fixComputer-building background experience preferredGeneral knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applicationsAbility to resolve basic / non-complex problems as directedClient and/or governmental clearance may be requiredPolice or criminal background verification clearance may be requiredScreening Requirements: Must be able to complete required product training. Must be able to pass drug and background screening. Manager Notes: All General And Technical Questions Must Be On All Resumes On The Bottom Or It Will Be Rejected!!! Directions: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!General Questions: Must Be Included With Resume Submission Full Legal Name (name that appears in drivers license)Are you eligible to work in the USWhat is your zip code of residenceDo you have a working printer at homeExtensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customersThis position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue withHave you ever worked for If yes, please provide the dates and reason for leaving.If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services (Uber, Lyft or public transportation are not acceptable as a backup plan.)Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice (Overtime compensation will be provided as required by local, state, and federal law.)Do you have a reliable computer and a high-speed internet connection at home that you can use for workThe dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress codeObtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working