Chief Operating Officer (COO)

Chief Operating Officer (COO)About the CompanyNonprofit organization providing life and disability insurance.IndustryNon-Profit Organization ManagementTypeNon ProfitAbout the RoleThe Company is in search of a Chief Operating Officer (COO) to join its executive leadership team. The COO will be a key figure in driving operational excellence and financial performance, with a primary focus on integrating and leading all internal operations. This includes marketing, member services, billing operations, and IT. The successful candidate will be responsible for translating the organization's strategy into execution, ensuring cross-functional alignment, and disciplined performance management. The role also involves enabling the CEO to concentrate on external priorities by maintaining efficient, scalable, compliant, and member-focused day-to-day operations. Applicants for the COO position at the company should have a Bachelor's degree, with an advanced degree such as an MBA or MPA preferred. A minimum of 15 years of progressive leadership experience in operations, strategy, or general management is required, with a background in nonprofit, insurance, or member-based organizations also preferred. The ideal candidate will have a proven track record of leading cross-functional teams, driving organizational change, and transformation. Key responsibilities for the role include aligning and integrating all operational functions with the organization's mission and strategic plan, overseeing day-to-day operations, and leading the development of senior leaders and teams. The COO will also be expected to partner with the CFO on financial matters, monitor key metrics, and proactively manage operational and compliance risks.Travel PercentLess than 10%FunctionsOperations