ATM Engineer

We're looking for an experienced ATM Engineer to join our team. You will be responsible for deploying, configuring, and maintaining ATM devices and software - from acceptance testing of new ATMs and organizing installation and relocation, to ensuring stable operations through regular updates, technical support, and coordination with service partners. This role requires a strong connection with the team and stakeholders, so fully remote work without travel is likely to be much less effective - so the ideal option would be relocation to Manila. Responsibilities Conduct testing and acceptance of new ATMs before deployment Organize and oversee installation, configuration, and relocation of ATMs Install and configure ATM software, including system and management components Monitor and ensure timely updates of ATM management software Perform technical maintenance and troubleshooting of ATMs Organize and coordinate ATM repairs with service partners Ensure compliance with SLA requirements in interaction with vendors and partners Requirements 3+ years of experience in ATM engineering, support, or related roles in banking/fintech Knowledge of ATM hardware, software platforms, and management tools Experience with ATM software installation and configuration Familiarity with operating systems and network configuration for ATM devices Ability to coordinate vendors and service partners, ensuring SLA compliance Strong problem-solving skills and technical mindset Good communication and organizational skills Will be a plus Experience with XFS or low-level ATM device programming Knowledge of EMV standards, cryptography, and key management for ATMs Familiarity with ATM acquiring flows, ISO8583, and transaction processing basics Hands-on experience with ATM monitoring systems and incident response Certifications from ATM vendors (e.g., NCR, Diebold Nixdorf, GRG)