Polish Speaking Customer Service for HealthTech Company - Work Remote In Greece
Polish Speaking Customer Service for HealthTech Company - Work Remote In Greece Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives with a HealthTech company. This role is perfect for individuals passionate about healthcare technology and dedicated to providing high‐quality support tramp to clients. As a member of our customer service team, you will assist clients in understanding and utilizing health‐technology products while communicating effectively in Polish from the comfort of your home in Greece.Key ResponsibilitiesHandle customer inquiries regarding HealthTech products and services via phone, email, and chat in PolishProvide assistance on product features, technical support, and troubleshooting proceduresGuide customers through the onboarding process and help them maximize their usage of HealthTech solutionsգիտ Resolve customer issues and complaints efficiently to ensure customer satisfactionDocument all interactions and maintain comprehensive records in the CRM systemCollaborate with the technical team to provide solutions and enhance customer experiencesStay informed about the latest advancements in health technology to assist customers effectivelyRequirementsFluency in Polish (both written and spoken) is essential; proficiency in English is a plusPrior experience in customer service, preferably within the HealthTech or healthcare industryStrong communication skills with the ability to explain complex concepts clearlyExcellent problem‐solving abilities and a customer‐oriented mindsetAbility to work independently and manage time effectively in a remote settingFamiliarity with CRM software and other customer‐service tools is desirableWillingness to work flexible hours to accommodate customer needs across different time zonesBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much MoreSeniority levelEntry levelEmployment AngieFull-timeJob functionCustomer ServiceIT Services and IT Consulting#J-18808-Ljbffr