QA Lead

Type: Full-Time, Direct HireLocation: DenverWork Schedule: Remote - Candidates must currently reside in ColoradoSalary: $118k - $148k (based on experience) What you will do:We are looking for a QUALITY ASSURANCE (QA) STRATEGY LEAD who can help shape our vision and support our mission. Here is what the position will look like.Develop and maintain the enterprise QA strategy, establishing standardized testing methodologies, quality benchmarks, and risk‑mitigation practices across all platforms and initiatives.Lead end‑to‑end QA and UAT planning and execution for enterprise application initiatives, ensuring test scope, acceptance criteria, and environments are fully prepared before testing begins.Oversee daily testing operations, monitor progress, resolve blockers, and escalate risks early to ensure readiness for deployment and successful project outcomes.Review and evaluate vendor‑led testing strategies, scripts, and results, ensuring alignment with organizational standards and holding partners accountable for quality and timelines.Provide quality oversight across technical and business workstreams, ensuring delivered solutions meet functional, operational, and regulatory requirements prior to release.Develop, manage, and maintain core QA documentation, including high‑level test strategies, QA project plans, test case repositories, UAT playbooks, and readiness tracking materials.Produce clear and actionable quality reporting, such as testing status updates, dashboards, defect summaries, and go‑live readiness assessments for leadership and stakeholders.Facilitate cross‑functional collaboration, leading testing workshops, defect triage sessions, and UAT activities with business owners, SMEs, and operational teams.Drive testing readiness and launch preparation, communicating risks, gaps, and outcomes while validating that all quality gates are met before recommending production deployment.Advance quality maturity through continuous improvement, identifying opportunities to enhance processes, expand automation, improve tools, and elevate user experience in testing cycles.What you will bring:Minimum of 8 years progressive experience working in software testing, quality or delivery roles with a minimum of 3 years leadership experience. Experience in healthcare QA is highly desired.Must have hands‑on QA and UAT experience supporting ACA Marketplace / Exchange systems, including eligibility, enrollment, integrations, and regulatory release cycles.Must have ability to design test strategies across multiple systems, including knowledge of testing in CRM, UX, UAT, Automated testing, manual testing and specific external portals, such as member/provider portals and medical billing platforms testing. Proven ability to create and improve QA strategy.Position requires excellent written and verbal communication skills.Must be proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, SharePoint) with the ability to work with a variety of testing and project management tools.Must possess HIPAA knowledge. Ability to manage multiple priorities and projects with tight deadlines.Ability to facilitate large testing meetings with technical SMEs as well as COA business partners.Education: Bachelor's degree in information technologies or a related field, or an equivalent combination of education and experienceBenefits:Medical, dental, vision insurance that starts the first day of the month following start date.Supplemental insurance such as critical illness and accidental injury.Health care and dependent care flexible spending account options.Employer-paid basic life insurance and AD&D (employee, spouse and dependent).Short-term and long-term disability coverage.Voluntary life insurance (employee, spouse, dependent).Paid time offRetirement planTuition reimbursement (based on eligibility).Annual bonus program (based on eligibility, requirements and performance).All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.