Sales Assistant
Description:
Role Summary
As our Sales Assistant, you will provide administrative support to the sales and operations teams in order to deliver the highest level of service to Rand Technology's customers throughout the sales cycle and order fulfillment. Service encompasses responsiveness, professionalism, warmth and care, and work product - all to be exceptionally executed.
This position is an entry level role with room to grow in accordance with the individual’s drive and desire to learn the business.
You will be rewarded with full benefits, a base pay and opportunity to earn extra bonus.
** This role is onsite in our Irvine, CA office**
Essential Functions
Review open orders, obtain order acknowledgements and work with colleagues to resolve all issues and communicate any and all changes to appropriate personnel
Enter data into Excel or other platforms as needed
Process new sales orders, submit for contract review and follow until CR is submitted to Purchasing
Complete new customer forms and set-up in database
Obtain price/lead-time quotes for services required
Track invoices, PODs, CoCs, etc.
Provide back-up administrative support to Account Managers and other staff
Answer, screen and route phone calls to the appropriate team member in a timely manner
Handle additional projects/duties as directed
Core Competencies
Ability to work well within a team and cross functionally
Outstanding written and verbal communications skills
Willing to learn new duties and follow written work instructions
Excellent attention-to-detail and follow-through
Strong analytical ability and demonstrated problem solving skills
Demonstrated ability to respond appropriately and professionally to customers and colleagues in situations of conflict
Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment; able to work under pressure
Goal-oriented, ambitious and extremely motivated
Requirements:
Education and/or Experience and Physical Requirements
High School Diploma or equivalent, bachelor’s degree preferred
At least 4 years of education and work experience (preferably in the electronic components/computer parts industry)
Intermediate level in Microsoft Office Suite: Outlook, Excel, Word and PowerPoint
Ability to work in the Irvine office on a full-time basis
Rand Technology is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.