IT Program Manager

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Office of Digital and Innovation (ODI), Office of the Deputy Secretary, Smithsonian Institution (SI). ODI works centrally and within SI units to unlock the full potential of our collections and resources, better understand and serve our audiences, and pioneer innovative approaches to accelerate and scale Smithsonian's impact. Learn more about this agency Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Office of Digital and Innovation (ODI), Office of the Deputy Secretary, Smithsonian Institution (SI). ODI works centrally and within SI units to unlock the full potential of our collections and resources, better understand and serve our audiences, and pioneer innovative approaches to accelerate and scale Smithsonian's impact. Learn more about this agency Overview Accepting applications Location Washington, DC FEW vacancies No matching locations found. Work site options Telework eligible Yes—Ad-Hoc Only Remote job No Relocation expenses reimbursed No Salary $169,279 - $197,200 per year Pay scale & grade GS 15 Promotion potential 15 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time - Full-Time, Permanent Travel Required Occasional travel - May be required Appointment type Permanent - Federal Occupations and job series 2210 Information Technology Management Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR) Jobs require a background check and some require a security clearance. The type depends on the job. Background check type Credentialing Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26R-ID-314613-MPA-ODI Control number 886189000 This job is open to Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Current Smithsonian Institution Internal Employees/Agency Employees Only may apply including current Smithsonian Institution employees with Federal career/career-conditional status or eligibility. More than one selection may be made from this announcement. Duties The IT Program Manager decides on, leads and oversees SI’s digital asset services function and provides enterprise leadership for the systems, platforms, services and operational capabilities that support digital assets and collections information. In this position, you will: Lead and oversee the enterprise digital asset services function and directs the strategy, operation, modernization and continuous improvement of platforms, systems and services supporting capture, management, preservation, discovery, access and lifecycle management of digital assets and collections information. Exercise the full range of supervisory and managerial authorities over subordinate supervisors, managers, technical specialists and contractors; plans work, allocates resources, evaluates performance, recommends personnel actions and develops workforce capability. Establish vision, priorities, roadmaps, governance frameworks, standards and operating models for enterprise digital asset services; advises senior leadership; coordinates institution-wide planning. Direct technology investments, contracts, budgets, vendor relationships and service portfolios; prioritizes modernization and operational investments; ensures stewardship of financial, contractual, technological and human resources; leads acquisition planning and vendor management. Requirements Conditions of employment Requires career/career-conditional status or eligibility. Males born after 12/31/59 must be registered with Selective Service. Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. Qualifications GS-15 Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service. For this position, specialized experience is defined as: Leading enterprise digital asset or collections information technology programs and services; Directing modernization and lifecycle management of enterprise platforms; Supervising technical staff and/or subordinate supervisors; Developing governance, roadmaps, or service strategies and coordinating decisions among diverse stakeholders; Managing technology investments, budgets, contracts, vendors, or other resources. In addition to meeting the Specialized Experience for all positions individuals must have related experience demonstrating each of the four competencies listed below: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships. Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate. Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series (2210) and who are in a Federal competitive service appointment as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Education There is no substitution for education at the GS-15 grade level. Additional information This position is not included in the bargaining unit. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at https://www.si.edu/OHR/benefits for a complete description. Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/ How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria: Ability to lead enterprise digital asset and collections information technology programs, services and modernization initiatives. Ability to supervise and manage a technical workforce, including subordinate supervisors, employees and contractors. Ability to develop enterprise technology strategy and governance and build consensus among diverse stakeholders. Ability to manage technology portfolios, investments, acquisitions, budgets, vendors and related resources. Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. You may preview questions for this vacancy. Benefits The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at https://www.si.edu/OHR/benefits for a complete description. Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/ Required documents Required Documents Your application package should include the following documents: Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click USAJOBS Center - How do I write a resume for a federal job? Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. SI Trust employees are ineligible for Merit Promotion consideration unless you submit a Standard Form (SF) - 50, "Notice of Personnel Action", that indicates proof you previously held a 'status' position and proof of time-in-grade. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. Proof of U.S. accreditation for foreign study, if applicable. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Click on the "Apply Online" button on the upper right side of the page. Please Note: You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you). Your resume must be no more than two (2) pages. You may submit required documents by uploading them online during the application process. The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time. If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below. Agency contact information HR Specialist Phone 202-633-6232 Email DentIM@si.edu Address SMITHSONIAN Office of Human Resources 600 Maryland Avenue, SW Suite 7001W, MRC 517 Washington, District of Columbia 20024 United States Next steps At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information: Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply. The Smithsonian does not pay relocation expenses. The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (www.si.edu/oeesd). Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Your application package should include the following documents: Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click USAJOBS Center - How do I write a resume for a federal job? Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. SI Trust employees are ineligible for Merit Promotion consideration unless you submit a Standard Form (SF) - 50, "Notice of Personnel Action", that indicates proof you previously held a 'status' position and proof of time-in-grade. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. Proof of U.S. accreditation for foreign study, if applicable. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Click on the "Apply Online" button on the upper right side of the page. Please Note: You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you). Your resume must be no more than two (2) pages. You may submit required documents by uploading them online during the application process. The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time. If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below. Agency contact information HR Specialist Phone 202-633-6232 Email DentIM@si.edu Address SMITHSONIAN Office of Human Resources 600 Maryland Avenue, SW Suite 7001W, MRC 517 Washington, District of Columbia 20024 United States Next steps At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information: Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply. The Smithsonian does not pay relocation expenses. The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (www.si.edu/oeesd). Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request