Client Service Associate

Company DescriptionJob DescriptionBeloform is seeking a detail-oriented and proactive Communications Assistant to support internal and external communication initiatives. This role is vital in ensuring that all messaging aligns with the company's objectives and enhances our brand voice across multiple platforms (excluding social media). The ideal candidate is organized, articulate, and skilled in both written and verbal communicationJob DescriptionJob DescriptionBeloform is seeking a detail-oriented and dependable Client Service Associate to join our dynamic team. In this role, you will serve as a primary point of contact for our clients, providing consistent support, resolving issues efficiently, and ensuring a seamless client experience. The ideal candidate is a problem-solver with a strong work ethic and excellent communication skills.ResponsibilitiesProvide responsive, professional service to existing and prospective clientsAnswer client inquiries via phone, email, or in-person and ensure timely follow-upMaintain accurate client records and documentationCollaborate with internal departments to coordinate client requestsIdentify client needs and communicate solutions clearlyTrack service issues and escalate when necessarySupport onboarding and orientation for new clientsMaintain a high level of product knowledge to better serve client needsQualificationsQualificationsHigh school diploma or equivalent (Bachelor's degree preferred)1-3 years of experience in client services, administration, or related fieldStrong interpersonal and communication skillsExcellent organizational and time management abilitiesAbility to handle multiple priorities with accuracy and attention to detailProfessional demeanor and customer-first attitudeProficiency in Microsoft Office Suite and general computer systemsAdditional InformationBenefitsCompetitive salary ($50,000 - $60,000 per year)Growth and advancement opportunities within the companyOngoing training and skill developmentSupportive and team-oriented work environmentPaid time off and holidaysHealth, dental, and vision insurance options