Field Service Technician - Los Angeles

We’ve signed up to an ambitious journey. Join us!As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.The RoleOur high performing team is growing. We are seeking an experienced Field Services Technicianto serve as technical authority for our mission-critical parking and transit ecosystems acrossCalifornia and the broader U.S. This isn’t a "9-to-5" desk job; it is a high-octane, autonomousrole for a technician who thrives on complex software-hardware integration and is ready to ownthe road. You will manage a mobile inventory and a company-issued vehicle, ensuring the digitaland physical heartbeat of our cities never skips a beat.How To Make An Impact Installation: Execute high-precision deployment and decommissioning of multi-spaceparking kiosks and transit hubs, ensuring zero-footprint removals and seamless,calibrated installations that meet strict city infrastructure specifications.Systems Integration & Logic: Beyond hardware swaps, you will perform diagnostics onAPI connectivity, network latencies, and firmware synchronization to ensure seamlessdata flow. Advanced Troubleshooting: Serve as the product expert on-site, resolving complexelectrical faults and software glitches in 12v DC systems, wireless modems, andmainboard logic. Operational Resilience: Support local colleague in rigorous preventative maintenanceprotocols on card readers and solar-integrated systems, predicting failures before theyimpact the public. Strategic Logistics: Maintain a high-functioning mobile "command center" (servicevehicle), managing sophisticated spare parts inventory with precision. Technical Reporting: Utilize tablets/laptops to document fixes, maintaining a partsinventory, communicate with internal teams and provide data-driven feedback to theDevelopment teams.About YouYou are a high-level technical "fixer" with a growth mindset and a road-warrior spirit. Youaren't just comfortable working solo; you prefer the autonomy of the open road and thechallenge of navigating new cities. You lead with empathy for the client but maintain arelentless "find a way" attitude when a system goes dark. You are a clear communicator whocan translate a "hardware failure" into a "software solution" for stakeholders.The Reality of the Road Regional Mastery: Frequent and regular travel throughout the State of California. National Deployment: Occasional travel to support projects in major cities across theentire U.S. Commitment: This role requires regular overnights and, at times, extended workdays tomeet project deadlines and ensure city infrastructure uptime.Your Background Advanced DC Electrical Expertise: Deep experience with 12v DC systems (Marine,Automotive, or Industrial Utilities). Software & Firmware Literacy: Proven ability to navigate UI/UX interfaces, pushsoftware updates, and troubleshoot network communication protocols (API/LTE). Mechanical Mastery: Expert-level ability to deconstruct, diagnose, and rebuild complexelectro-mechanical assemblies. Extreme Outdoor Resilience: Ready to perform in all weather conditions, from urbanheat to coastal storms. Physical Power: Must be able to stand for extended durations and frequent lifting up to75 lbs. Elite Driving Record: A valid driver’s license with a pristine record is mandatory.This Los Angeles Area-based role offers a pay range of $35.00-36.00 per hour and includes a comprehensive benefits package CURRENTLY featuring health, dental, and vision INSURANCE coverage. The schedule consists of approximately 50% local support and 50% travel to support other Arrive customersAbout UsArrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.