Coordinator of Tutoring

McHenry County CollegeSalary: $61,351.47 - $86,622.54 AnnuallyLocation: McHenry County College - 8900 Northwest Hwy 14, Crystal Lake, ILJob Type: Staff - Full-TimeJob Number: 202600046Division: Student AffairsDepartment: Tutoring and Academic SupportFLSA: ExemptBargaining Unit: STATarget Hire Rate: $64,963.74 - $72,181.93Pay Grade: S9Workweek40 Hours | Flexible schedule to meet department needs to include some evenings and weekendsPosition SummaryThe Coordinator of Tutoring plays a critical leadership role in advancing student success by overseeing the daily operations of the Tutoring Center. This position is responsible for driving the effectiveness and quality of tutoring services through intentional coordination, tutor development and training, and data-informed scheduling that maximizes student access and support. The coordinator leads and develops both professional and peer tutors, fosters a highly inclusive and student-centered environment, and ensures the delivery of exceptional tutoring services that promote retention, achievement, and overall student academic success. The coordinator works directly with the Executive Director and the Tutoring and Academic Support Center team to ensure tutor offerings align with team and College efforts.Essential Job Functions And ResponsibilitiesCoordinate, implement, and evaluate activities, programs, and services that fulfill the mission of tutoring and related academic support servicesCoordinate long-term planning, goal setting, and lead the assessment of tutoring servicesLead the development and/or improvement of workflows, process documentation, and procedures for tutoring servicesLead the data collection, analysis, and communication of the data to ensure continuous improvement informs any changes to tutoring resources and servicesAssist students via scheduled appointments, drop-in visits, email correspondence, and other communication channels, and maintain accurate tracking data and notes within Navigate360 for student appointments and referrals Leverage technology to support academic experience for studentsForecast future needs, anticipate potential obstacles, and solve problems before they escalate Ensure tutoring is adequately staffed to meet tutoring needs of students in various content areas Implement key performance measures to evaluate the quality and effectiveness of tutoring programs and services, to identify potential gaps in services, and to implement changes to improve the performance and quality of tutoring servicesRecruit, interview, hire, and onboard Contingent tutors and student employee tutorsMonitor expenditures to ensure adherence to the budget for tutor pay and resources needed to support tutoring efforts.Establish procedure manuals for tutoring efforts and develop instructional materials and other resources to support tutoring services.Coordinate professional development and ongoing training to ensure tutors provide quality customer service, tutoring best practices, and are connected to the College's initiatives and strategic planProvide tutors with the needed resources to assist students in achieving a better understanding of specific content material, improving academic capabilities, and developing study skills necessary for academic successPartner with Faculty, Staff, and Administrators to refer and engage students in tutoringSchedule time in the Tutoring and Academic Support Center, biology resource lab, other tutoring locations on campus, and the online tutoring platform consistently.Collaborate with faculty to develop and implement innovative and creative tutoring initiatives with the goal of improving course success ratesDevelop outreach and communication campaigns to increase student awareness and encourage them to engage in tutoring servicesLead the advertising efforts of all tutoring services and effortsCreate, modify, and maintain tutoring research guides (LibGuides), Canvas shells, and the tutoring websiteAssist with supporting and giving directions to student employees who staff the front deskCompile data and information for governmental and institutional reports, and lead in preparing reports for tutoring servicesFacilitate training and development for the campus community in a variety of formats to include professional development days, virtual training, tutorials, seminars, and faculty and employee meetingsCreate and implement services and resources with inclusive design and accessibility at the centerProvide back-up coverage for all tutoring services and academic support servicesWork collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilitiesAdditional duties as assigned by immediate supervisorRequired QualificationsBachelor's degree from a regionally accredited institutionExperience working directly in a tutoring center, an academic support program, library, or experience in an education settingDesired Qualifications:Master's degree preferredCommunity college work experienceTutor coordinator experience Bilingual language skills (English - Spanish)Project management or coordinator experienceSkills and Specifications:Knowledge of best practices used in tutoring post-secondary education studentsCommitment to a seamless educational experience for studentsAbility to manage competing commitments and understand the nature of student-centered and success work is imperativeEffective supervision in guiding, leading, and motivating a team of individualsProficient technology skills, and experience with software such as Microsoft Office Suite, Alma, Navigate360, Canvas, SpringShare.Ability and willingness to learn systems and applications that use advanced technologyAbility to lead and work effectively with community members, faculty, staff, and studentsAbility to meet deadlines, manage multiple tasks, prioritize, and be flexibleAbility to accept administrative vision and directionWillingness to share knowledge, learn from mistakes, and develop multiple competenciesWillingness to share responsibility for improving work relationsAbility to relate and/or work effectively with students, staff, and community members, and value the educational, occupational, age, gender and cultural differences of othersExcellent organization and coordination abilities, including the ability to plan, organize, and supervise a variety of activities and eventsEffective written and oral communications skills, and ability to engage in conflict resolution Ability to work independently yet have a strong team orientation and to develop productive working relationships at all levels of the organizationStrong customer service orientation and interpersonal skillsCommitment and respect for diversity, equity, belonging, and inclusionUnderstanding of and commitment to the College mission, vision, values and goals Equal Employment OpportunityMcHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to fostering an inclusive and accessible college community.To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at AskHR@mchenry.edu.To apply, please visit https://www.schooljobs.com/careers/mchenrycountycollege/jobs/5336120/coordinator-of-tutoringjeid-148f3ebf8b496448b39165c94b57258bCopyright ©2025 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency