Field Services Technician

At LiquidStack, we're redefining what's possible in the data center world. As a global leader in advanced liquid cooling solutions, we're powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we're looking for skilled professionals who want to be part of something innovative and impactful. POSITION SUMMARY LiquidStack is seeking a Field Services Technician who thrives in a fast-paced, scaling environment where products are advanced, customers are global, and learning is continuous. This role supports the installation, startup, commissioning, and troubleshooting of LiquidStack's liquid cooling systems used in mission-critical data center environments. This is a hands-on, customer-facing position ideal for someone who enjoys field work, problem-solving, and representing the company professionally at customer sites while continuing to build deeper technical expertise. ESSENTIAL DUTIES AND RESPONSIBILITIES Field Service and Technical Support Install, start up, commission, maintain, and repair LiquidStack cooling systems at customer sites Perform entry to intermediate troubleshooting on mechanical, electrical, and thermal systems Diagnose system issues, complete repairs, and escalate complex problems when needed Support on-site testing, inspections, and system verification Complete accurate service reports, documentation, and follow-up records Customer Interaction and Professional Representation Serve as a professional on-site representative of LiquidStack Communicate clearly with customers during service visits and startup activities Provide basic operational guidance and system explanations to customers Build strong customer relationships through reliability, responsiveness, and follow-through Collaboration and Continuous Improvement Work closely with Engineering, Manufacturing, and Service teams to resolve field issues Share field feedback to improve product design, serviceability, and documentation Support training, knowledge sharing, and process improvements as the service organization scales Adapt quickly to evolving products, tools, and procedures in a fast-paced environment SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES 2+ years of HVAC, HVAC-R, chiller, mechanical, industrial, or field service experience Hands-on experience with troubleshooting, startups, and system maintenance High school diploma or GED required Trade school, technical school, military training, or equivalent experience strongly valued Approximately 50% travel, primarily domestic with occasional international opportunities Work performed at customer data centers, mechanical rooms, and industrial environments Valid driver's license and passport required Preferred: Technical school or relevant military training (HVAC/R or related discipline). Experience in mission-critical or data center environments. Engineering degree EPA 608 Universal Certification preferred (or willingness to obtain) Why Join Us? Competitive pay with opportunities for overtime Consistent day-shift schedule Paid time off, holidays, and great benefits Be part of an industry-disrupting company with room to grow Work on innovative technologies in a collaborative, supportive environment