Senior OmniStudio Developer
About the roleSenior hands-on developer on federal and healthcare Salesforce engagementsOwns OmniStudio design, build, and technical quality across multi-release programsRequires Public Trust clearance eligibilityReports into the Customer Success & Delivery org; works alongside engagement managers, architects, developers, QA, client product owners, and stakeholdersWhat you'll doLead design and build of OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Data MappersArchitect integrations between OmniStudio, Apex, LWC, and external systems (REST, SOAP, MuleSoft, AppExchange packages)Extend Salesforce Industries clouds — Health Cloud, Public Sector Solutions, Financial Services CloudOwn code reviews, CI/CD pipelines (Copado, Gearset, Flosum, or DevOps Center), and migration strategyTranslate ambiguous client requirements into well-scoped technical solutions; push back when scope is unrealisticMentor mid-level and offshore developers; raise the bar on quality and AI-augmented practicesParticipate in client discovery, design reviews, and demosContribute to Synaptic's reusable IP — patterns, accelerators, prompt librariesRequired — Technical7+ years Salesforce development, 4+ years hands-on OmniStudio (formerly Vlocity)Salesforce Certified OmniStudio Developer or Consultant (current)One or more of: Platform Developer II, Application Architect, Industries CPQ DeveloperDeep expertise in OmniScripts, FlexCards, Integration Procedures, DataRaptors, and OmniStudio + LWC patternsStrong Apex, LWC, SOQL/SOSL, async processing, platform fundamentalsProduction experience in Health Cloud, Public Sector Solutions, or Financial Services CloudSalesforce DevOps tooling (Copado, Gearset, Flosum, or DevOps Center) with disciplined CI/CD for OmniStudio packagesStrong grasp of Salesforce security: profiles, perm sets, sharing, FLS, Named Credentials, OAuth, JWTTrack record delivering on time within fixed-fee or capped consulting engagementsRequired — AI-Forward Development (core requirement, not nice-to-have)Daily, fluent use of AI coding assistants (Claude Code, Cursor, Copilot, Windsurf, etc.) in real production workEffective prompt engineering for code generation, refactoring, code review, test authoringApplied AI to Salesforce-specific work: Apex generation/review, OmniScript JSON authoring, DataRaptor design, test classes, documentation, metadata migrationWorking understanding of the Salesforce AI stack — Einstein, Agentforce, Prompt Builder, Einstein Trust Layer, Data Cloud — and how it fits HIPAA/federal deploymentsJudgment on when AI output requires hard validation: security, PII, generated test coverage, hallucinated APIs, license/compliance riskComfort building and sharing internal AI workflows — prompt libraries, agentic pipelines, MCP integrationsPublic Trust Clearance RequirementsMust be able to obtain and maintain a Public Trust clearance (Tier 2 / Moderate Risk Public Trust, or higher as required by sponsoring agency)U.S. citizenPass federal background investigation: criminal, credit, employment (prior 7 years), education, referencesPass pre-employment drug screening, including for substances federally controlled regardless of state lawNo unresolved federal tax delinquencies, civil judgments, or other adjudication factorsWilling to be fingerprinted and undergo periodic reinvestigationDisclose foreign contacts, travel, financial interests, and dual citizenship as requiredMust maintain continuous eligibility throughout employmentActive Public Trust or higher clearance strongly preferredPreferredWorking familiarity with HIPAA, HITRUST, FedRAMP, NIST 800-53, or StateRAMPPrior consulting/SI experience (Deloitte, Accenture, Slalom, Silverline, NTT, Capgemini, Booz Allen, or peer)Managed services, AMS, or hypercare engagement experience with NTE caps and SLA disciplineBachelor's in CS, Engineering, or related — or equivalent demonstrated experienceThe salary range for this position is based on various factors including experience, qualifications, and skill set. In addition to a base salary, Synaptic employees are eligible for an annual bonus and growth participation points.Base Salary Range$120,000—$185,000 USD