Repair Center Technician

Job Description About Company: Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance. Socomec North America (NAM) is Socomec's organization overseeing all operations in North America. Job Overview The Repair Center Technician is responsible for the diagnosis, repair, testing, and validation of UPS and power conversion equipment within the Repair Center. The role ensures the reliability, safety, and quality of repaired products by managing repair activities from initial fault analysis through final run-in testing, while maintaining accurate technical documentation and supporting continuous improvement initiatives. Through close collaboration with Quality, Engineering, and Service teams, the position contributes directly to customer satisfaction and operational excellence. Key Job Responsibilities / ActivitiesDiagnose, troubleshoot, and repair low-voltage electrical equipment and components returned from customersPerform functional, electrical, and safety testing using appropriate tools and proceduresIdentify root causes of failures and accurately document repair actionsReassemble, calibrate, and validate repaired products to ensure compliance with technical specificationsMaintain detailed service records, including work performed, parts used, and test resultsFollow established safety, quality, and repair procedures in compliance with company and regulatory standardsCommunicate technical findings with supervisors, engineering, and customer service teams as neededMaintain a clean, organized, and safe repair work environmentSupport continuous improvement initiatives related to repair efficiency and product reliability (Unless otherwise specified, the role reports to the direct manager) Essential Qualifications, Experience, And SkillsTechnical diploma, vocational training, or equivalent experience in electrical, electromechanical, or industrial maintenance2+ years of experience in equipment repair, maintenance, or a manufacturing environment preferredExperience with low-voltage electrical systems is an assetEquivalent combinations of education and experience will be consideredStrong attention to detail and accuracyAbility to manage multiple repair tasks and effectively prioritize workloadEffective communication and documentation skillsTeam-oriented, with the ability to work independently when required Compensation range: $65,000 - $70,000 USD #LI-YZW Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI-based systems are used to make decisions in the application review process. We thank all those who apply. However, only those candidates selected for an interview will be contacted. About Us A family-owned industrial group, Socomec has been designing, manufacturing and selling electrical equipment: inverters, measuring stations, energy storage, switches, source switches... for over a century. With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings) Socomec is an innovative player in the transition to energy and renewable energies. With products and services distributed in 80 countries by more than 100 distributors, Socomec supports businesses for even safer, more flexible and more efficient energy. Key figures: 12 production sites /30 Subsidiaries / 924M / 4400 Employees About the Team Socomec is located in both USA and Canada, with a North American regional headquarter in Boston. Present in Boston since 2009 through a sales office, Socomec has strengthened its presence in North America in order to produce locally and comply with very specific UL standards. In this geographical area, Socomec markets products under 4 different brands: Socomec, CCS, Boltswitch and Powersmiths. This American presence now includes more than 10,000 m2 of industrial facilities, around 500 employees and a total turnover of 190 million euros.