Senior Living Sales Consultant

Who We AreSholom is a mission-driven nonprofit senior care provider in the Twin Cities, offering a full continuum of services—from independent living and assisted living to memory care, hospice, home care, and more. Our vibrant, values-based culture is built on Care, Compassion, and Community. With more than a century of service, we’re dedicated to improving lives, fostering connection, and being a trusted resource. Everyone is welcome here, and everyone matters.If you’re looking for more than a job—and want to find purpose, career growth, and community—Sholom is where you belong. Apply today and start making a difference.SummaryThe Senior Living Sales Consultant plays a key role in driving occupancy and revenue growth within Sholom’s market-rate housing communities. This is a high-impact, performance-driven sales role designed for a motivated professional who thrives on building relationships, closing deals, and exceeding goals.This position focuses exclusively on sales—converting qualified leads into move-ins through relationship-based selling, thoughtful follow-up, and an exceptional customer experience. The Sales Consultant partners closely with prospective residents and their families, guiding them through one of life’s most meaningful decisions and ensuring a smooth, confident transition into the community.Why This Role Stands Out A community with significant growth and bonus-earning potential Ongoing upgrades and renovations that strengthen market appeal Expanding digital advertising, CRM, and technology resources to support lead generation and conversion A mission-driven organization with strong brand recognition and community trust This role is ideal for a results-oriented closer who is energized by opportunity, motivated by performance incentives, and passionate about helping people find a place they can truly call home—while being rewarded for their success.Primary Responsibilities Achieve and exceed monthly, quarterly, and annual occupancy and revenue goals as outlined by your manager. Manage the full sales cycle—from initial inquiry through signed lease and move-in—with professionalism, urgency, and attention to detail. Participate in regular sales meetings and performance reviews to refine strategies and maintain accountability to goals. Respond promptly and personally to all inquiries, ensuring an exceptional and personalized experience for each prospect. Conduct professional, engaging community tours that effectively communicate Sholom’s lifestyle, services, and amenities. Build rapport with prospective residents and their families through trust-based, needs-focused conversations. Coordinate logistics and timelines leading up to move-in, ensuring that apartments are prepared and ready, and all necessary details are communicated. Partner closely with internal departments to ensure a seamless and positive move-in experience for prospective residents and their families. Accurately record all interactions, tours, and outcomes in the CRM system. Use CRM data to prioritize follow-ups, manage pipeline activity, and forecast move-ins. Generate weekly sales reports by Monday at noon and updates on sales activity, conversion rates, and progress toward occupancy goals per the outline. Collaborate with the VP of Sales and Marketing, Regional Sales Manager and Director of Community Relations to ensure consistency in messaging and strategy. Partner with other Campus sales, admissions and outreach leaders to ensure collaboration and best outcomes for Sholom. Perform other duties as assigned by the Campus Administrator or Vice President of Sales and Marketing. Education, Experience And Credentials Bachelor’s degree in business, marketing, or a related field preferred; equivalent experience considered. Minimum three years of experience in senior living, hospitality, or another high-performance sales environment required. Proven record of achieving or exceeding individual sales and occupancy goals. Experience using CRM systems to manage a structured sales pipeline. Knowledge, Skills And Abilities Expert-level sales and closing skills, with a strong ability to build trust and move prospects toward decision. Consultative selling style, focused on listening, understanding needs, and providing tailored solutions. Excellent written and verbal communication skills. Highly organized with exceptional follow-through, attention to detail, and time management. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software. Self-motivated, goal-oriented, and driven by measurable outcomes. Willingness to work occasional evenings or weekends to accommodate tours, move-ins, or prospect needs. Benefit Offerings: Sholom offers a wide variety of competitive benefits. Benefit eligibility is dependent on hours worked. Benefit offerings include: Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D Insurance, HSA, FSA, Dependent Care FSA, 403(b) Retirement Plan with Employer Match and Hospital, Accident and Critical Illness Insurances. Competitive Paid Time off, Sick and Safe Time and Paid Holidays.Educational Resources: Tuition Assistance Program and SNF RN/LPN Student Loan Reimbursement, Education discounts with local Universities and support navigating Federal Public Service Loan Forgiveness and MN Long Term Care Nurse Forgiveness Programs.Additional Benefits and Perks include: Gym memberships and discounts, Krupp Loan and/or Advance Programs, Employee Assistance Programs, Learn to Live Mental Health Resources, Cell Phone discounts, Movie discounts and much more!Compensation: An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. Shift and/or other differentials may be available to increase your pay rate for certain shifts or work.Sholom is an Equal Opportunity Employer.