Desktop Support Analyst

Desktop Support Analyst Multiple Locations - Re no, Nevada, Indianapolis, Indiana, and Culver City, California (3 Openings) Onsite Responsibilities and Requirements • Minimum 5 years direct experience as Desktop/Onsite Support/Local IT Engineer • Strong Microsoft Operating System installation, asset management and troubleshooting skills • Strong experience in troubleshooting MS Office applications (Outlook, Word, Excel, PowerPoint, etc.) • Strong desktop support knowledge including hardware, software, and networking concepts • Log all calls on the call logging system • Respond to inquiries from staff and help them resolve any hardware or software problems • Maintain a log of any software or hardware problems detected • Support users in the use of computer equipment by providing necessary training and advice • Administer hardware maintenance for all desktop IT equipment • Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges • Refer more complex support issues to the IT Manager Skills / Attributes Required • Relevant desktop support experience within a commercial environment • Expert level knowledge of Microsoft Office suite Please send your resume and salary requirements to careers@elevancesystems.com