Cafe Hospitality & Community Lead

The Lullabar is not a high-volume coffee shop, and this is not a traditional barista role. We are an upscale, modern third-space in Carlsbad that brings together a specialty coffee shop, luxury non-toxic nail salon, and thoughtfully designed kids’ play space. Our cafe is calm, welcoming, and detail-driven. The experience matters just as much as the coffee. We are looking for a hospitality-first leader who enjoys creating atmosphere, connecting with people, and taking ownership of a space. Barista skills can be trained. Hospitality instincts cannot. Who This Role Is For This role is ideal for someone with a background in hospitality, wellness, spa, boutique retail, fitness studios, or guest experience. You enjoy making people feel at home, notice what needs to be done without being asked, and take pride in small details. If you are looking for a fast-paced, high-volume barista job, this is not the role for you. Core ResponsibilitiesCafe Operations & Compliance (Primary Responsibility) Open and close the cafe independently and correctly Prepare and serve espresso and specialty drinks to Lullabar standards (training provided) Maintain food safety, cleanliness, and health department compliance Hold and maintain a Food Handler’s License and California Food Manager Certification Order pastries and cafe supplies weekly Complete inventory counts and manage basic ordering Follow and enforce cleaning protocols and daily logs Act as the on-site cafe lead during assigned shifts Hospitality & Guest Experience Ownership Own the overall cafe vibe and guest experience Proactively greet and connect with guests throughout the space Offer water service to nail salon guests without being prompted Write daily inspirational or thoughtful notes on pastry bags Float during slow periods to engage guests rather than staying behind the counter Create a warm, welcoming environment for parents, professionals, students, and solo visitors This is not optional or “extra.” This is a core expectation of the role. Community Outreach & Cafe Activation (25–35% of the Role) Proactively reach out to local meetup groups, studios, small businesses, and community organizations weekly Help organize and host low-lift meetups, gatherings, and community events in the cafe Track outreach efforts and follow up consistently Work with management to expand the cafe’s demographic and increase foot traffic Take initiative in finding creative ways to activate the space during off-peak hours Cross-Training & Team Support May be cross-trained to support the front desk or childcare team as needed Occasional coverage support in these areas during busy times Cafe leadership remains the primary responsibility Required Qualifications Strong hospitality mindset and people skills Comfortable taking ownership and working independently Excellent communication and follow-through Must obtain or already hold: California Food Handler’s License California Food Manager Certification Willingness to cross-train in front desk or childcare support Availability for consistent weekly shifts, including some weekends Barista experience is not required and is not prioritized over hospitality experience. What Success Looks Like Guests feel welcomed, seen, and comfortable staying in the space Cafe runs smoothly, cleanly, and in compliance at all times Community partnerships and meetups are consistently initiated and tracked The cafe feels alive even during slower hours You take pride in being the face and steward of the cafe experience Job Type: Part-time Pay: $21.00 - $23.50 per hour Expected hours: No more than 25 per week Benefits: 401(k) Employee discount Flexible schedule Paid training Work Location: In person