Central Scheduler

Job DetailsDescriptionPer Diem & Full-time available. Hourly Wage Range: $19.05 - $29.70 depending on experience. Job SummaryThe Central Scheduler provides scheduling services for all clinic visits for Curry Health Network medical clinics. This department is also responsible for answering the main clinics’ phone line and directing patients as necessary.Essential FunctionsAnswers all incoming calls using proper phone etiquette, with ability to answer basic questions that may be asked by patients and community.Obtains information from caller to be able to decipher whether patient needs to schedule an appointment or be transferred to a different department.Ability to understand provider preferences and schedule appointment based upon provider template.Able to use patient communications and Skype to share information with clinical staff regarding a patient phone call.Ability to review provider schedules and fill open slots to ensure maximization of provider templates.Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.SHARED VALUESService: We serve with compassion and understanding. efficiency and growthTeamwork: We are one team – each one of us makes a difference.Curiosity: We promote learning.Integrity: We live by honesty, trust, and doing the right thing by our organizational valuesMinimum Job RequirementsEducation & Experience High school graduate or equivalent. One year in office setting preferred. Experience with medical terminology and insurance preferred. Ability to communicate in English; both verbally and in writing. Additional languages preferred. Experience in a setting that required excellent customer service preferred.Required Knowledge, Skills & Abilities Basic computer knowledge. Ability to type 40 words per minute. Knowledge of medical terminology. Excellent interpersonal skills.Physical RequirementsPhysical DemandsOn-the-job Time Is Spent In The Following Physical ActivitiesNone of the time: Taste or smellUp to 1/3 of the time: Push/pull, Stoop, kneel, crouch or crawl, Reach with hands and armsFrom 1/3 to 1/2 of the time: Stand, WalkUp 2/3 of the time and more: Sit, talk or hear, use hands to finger/handle or feel This job requires that weight be lifted, or force be exerted as follows:None of the time: 25+ pounds up to and more than 100 poundsUp to 1/3 of the time: Up to 10 poundsFrom 1/3 to 1/2 of the time: NoneUp to 2/3 of the time and more: None This Job Has Special Vision Requirements As FollowsClose, color, depth perception and the ability to adjust focus.Work EnvironmentThis Job Requires Exposure To The Following Environmental ConditionsNone of the time: Wet, humid conditions (non-weather), Fumes or airborne particles, Toxic or caustic chemicals, outdoor weather conditions, extreme cold (non-weather) extreme heat (non-weather), Risk of electrical shock, work with explosives, Work near moving mechanical parts, risk of radiation, vibrationUp to 1/3 of the time: NoneFrom 1/3 to 1/2 of the time: NoneThe typical noise level for the work environment is: Quiet to Moderate noiseHearing requirements: Ability to hear instructions.This Job Requires The Following Repetitive Motion ActionsFrom 0-1 hours per day: Repetitive use of foot control, Firm/Heavy Grasping, fine dexterityFrom 1-2 Hours Per DayFrom 3-4 hours per day:From 5-6 Hours Per DayFrom 7+ hours per day: Repetitive use of hands, Grasping: simple/light (b