Video Operations Engineer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, CogniSoft Technologies, is seeking the following. Apply via Dice today!Job Title: Video Operations EngineerLocation: Denver, CO (Onsite)Job Description:Manage operational readiness across video authentication, customer onboarding, purchase flows, cloud DVR, entitlements, channel lineups, metadata, caching, VOD, and video streaming platforms. Monitor service health, alerts, and dashboards using monitoring and observability tools such as Splunk and Datadog to ensure availability and performance.Support production deployments, launch readiness, post‑deployment validation, and post‑release checks for backend video services.Troubleshoot complex production issues related to customer access, entitlements, recordings, middleware, and video delivery systems.Validate data flows between customer account systems, middleware layers, and video platforms.Provision and support deployment of backend services on cloud platforms, with hands‑on experience in AWS and containerized services.Skills and tools:Monitoring and observability systems like Splunk, Datadog, ELK stackAlerting, dashboards, service health monitoringCloud platforms: AWSSupporting Containerized services: Docker, KubernetesVideo services Capacity planning, scalability assessmentsVideo services Production deployments and release operationsVideo operations - Root cause analysis (RCA)Video devices - System architecture review and Service design assessment, validation