Buyer

Job Title: Customer Account RepresentativeLocation: North Hollywood, CAJob Type: Temp-to-HireShift: 1st ShiftPay Rate: $30 - $44/hr.Position SummaryThe Customer Account Representative (CAR) serves as the primary point of contact for customers, delivering high-quality service and support. This role manages customer inquiries, processes orders, prepares quotations, and collaborates with internal teams to ensure accurate demand forecasting and smooth operations.Key ResponsibilitiesProcess and enter purchase orders into ERP systemsPrepare and deliver customer quotations and documentationRespond to customer inquiries via email and phoneAct as the main contact for customers, buyers, and supply chain teamsCoordinate customer meetings and site visitsTrack customer scorecards and performance metricsCollaborate with Finance, Procurement, Planning, and Manufacturing for costing and order accuracyUtilize SAP and CRM tools (e.g., Salesforce) to manage orders and workflowsMonitor customer portals for pricing, lead times, and contract complianceResolve customer issues related to delivery, warranty, or order discrepanciesSupport forecasting and demand planning activitiesQualificationsBachelor’s degree or 1–2+ years of relevant customer service experienceExperience with ERP systems (SAP preferred) and CRM tools (Salesforce)Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint)Excellent communication, organizational, and multitasking abilitiesDetail-oriented with a strong customer service mindset