Forward Deployed Engineer - Battery

Battery Expert OpportunityThis role combines deep battery expertise with strategic impact - you'll solve complex battery challenges while shaping Ohm's product roadmap and driving measurable business outcomes.Key ResponsibilitiesOwn the end-to-end integration and implementation strategy for our enterprise customers: develop battery models, coordinate stakeholders, deliver training and technical support, and serve as customers' trusted technical advisorDrive business impact: Ensure customers achieve measurable value (faster R&D, improved workflows) that leads to platform expansion and renewalsBuild strong technical relationships: Partner with customers through regular calls and on-site visits to optimize platform adoption, while translating their needs into engineering prioritiesTest the product relentlessly to identify bugs, optimize workflows and ensure Ohm consistently delivers the expected customer experienceWhat We're Looking ForQualificationsPh.D. in STEM with battery research experience OR B.S./M.S. in STEM with 2+ years working with battery data in industry (cell manufacturers, automotive OEMs, etc.)Strong Python skills and experience building battery modelsExperience with generative AI tools (Claude Code, Cursor, etc.)Confidence analyzing time-series data and communicating battery science insights (degradation mechanisms, anomaly detection)You'll Thrive If You:Excel at troubleshooting with exceptional attention to detailHave strong organizational skills to manage multiple requests and drive initiatives to completionAre relentless about understanding and delivering what creates customer valuePush for excellence and move fast with AI-first workflowsAre not above getting into the weeds of a problem to help customers get more value from OhmWhat We OfferAn opportunity to work in person in San Francisco with a lean team dedicated to building something great togetherFlexible PTO - we trust you to balance rest with the high intensity of an early-stage startupTeam off-sites to bond, create and buildPlatinum health, vision, dentalKey Success Milestones For This RoleWithin 7 DaysDevelop a deep understanding of how the Ohm platform works and customer use cases, joining customer callsShip your first customer-facing work - respond to a customer query, and/or build a simple analysis that a customer will benefit fromTest an Ohm feature end-to-end, understand the use case and identify a change that would drive value for our customersWithin 30 DaysBegin supporting customers as a program manager and technical contactFind and deliver multiple improvements to the Ohm productBuild and deploy a custom battery analysis/workflow that unlocks measurable customer valueRun a demo or training session that drives platform adoptionWithin 90 DaysHave shipped enough customer value that customers can point to specific examples of how Ohm accelerated their R&D or manufacturing timelinesDrive measurable business impact: accounts expanding, customers renewing, or direct revenue influenceConfidently represent Ohm on-site with customers