Billing Specialist (Legal)

About Us Shipman’s value lies in our commitment to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client’s unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, New York, and Massachusetts, we serve the needs of local, regional, national, and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals, and we believe that effective knowledge management is key to achieving our goals. Specific responsibilities and duties include: Follow all documented billing policies and procedures ensuring Firm standards and guidelines are met. Process monthly billing, including specialized and non-standard billing, for selected attorneys and/or client groups and follow Outside Counsel Guidelines when applicable. Monitor assigned billing attorney’s WIP aging and raise concerns of matters not being timely billed with the Billing Manager. Review prebills/bills that should be billed electronically. Content should follow specific e-billing guidelines and rules; submit bills through BillBlast or forward to E-Billing Manager for further processing. Coordinate with E-Billing Manager and assist with appeals if necessary for e-billed matters. Prepare specialized documents/spreadsheets as requested by billing attorneys and/or clients. Perform quality checks on client bills prior to posting. Attention to, and knowledge of, bill formats and presentation of paper bills, and negotiated rate agreements such as monthly retainer billing, fixed fee arrangements, and volume discounts. Work effectively with all members of the Firm to achieve common goals and positive results. Qualifications: Associates Degree or equivalent experience. Minimum of 3+ years of experience with billing, electronic billing, accounting and administration. Law firm or other professional services billing experience is preferred but not required. Advanced computer skills in time and billing software (CMS), EIS, Adobe and Microsoft Office Suite (Excel, Outlook and Word). Ability to work independently and perform well under pressure, multi task daily, and meet all deadlines. Excellent communication skills to effectively communicate with clients, Firm staff and attorneys. Must have excellent organizational skills and demonstrate accuracy on work performed. Adapt well to change and new ideas. Willing to take on new responsibilities; take initiative to improve areas of weakness and build on current skills. Able to thrive in a continuous learning environment. Hours: Full-time, with flexibility to work additional hours as indicated by client and Firm needs. Physical and Other Requirements The work is primarily of an intellectual nature and requires a variety of physical capabilities. The employee must occasionally lift and/or move up to 10 lbs. and rarely has to lift and/or move up to 25 lbs. This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly to stand, walk, talk and hear. The noise level in the work environment is usually moderate. Non-Discrimination The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status, status as a victim of domestic violence or any other characteristics protected by applicable law except in the case of a bona fide occupational qualification. Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer Statement The preceding job description has been designed to illustrate the general nature and requirements for the performance of this position. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Experience: Billing: 3 years (Preferred) Ability to Commute: Hartford, CT 06103 (Required) Work Location: Hybrid remote in Hartford, CT 06103