Spa Manager

Job Description Spavia Spavia At The Collection is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Cumming, GA. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, recenter, and renew. Visit our website to learn more https://careers.spaviadayspa.com/.Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments. Pay and Benefits for Spa Managers$45k-$50k AnnuallyAdditional bonuses based on business growth in retail, membership, gift cards, and ratings.annual bonus range:  $9600-$120KW2 employeeLiability insuranceVacation payDiscount on products and treatmentsWhy join the Spavia familyFamily culture with compassion, integrity and team approachOur teammates are fun and our biggest assetOur membership program creates relationships, connecting people and communities together in many rewarding waysAdvancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potentialOur guests and members love us, the atmosphere and affordability allows them to return again and again ResponsibilitiesSpa Manager Responsibilities include but not limited to:Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner.  Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cardsReporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.  Set and adjust monthly goals to reach annual business goals.Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.  Ensure state regulations are followed and up to date.Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.Customer Service ensuring guest satisfaction is the highest in the industryInventory and supply management monthlyMarketing support with email campaigns, in house and social mediaCommunity outreachWeekend and holiday support is expected since this is a customer facing industry that thrives on weekend and holiday availability for our guestsRequired SkillsSpa Manager Job Requirements:Managerial experience; 2 year minimumSpa experience preferredManager Hospitaility experience (examples: resorts, Ritz Carlton, St. Regis, etc.)Sales experienceGoal drivenReliable, punctual, passionate and goal-drivenProfessional, and drug/alcohol freeTime management and organization skillsComputer proficientA passion for working with peopleCan-do attitude and high energyA team player with a passion for the spa and guest service industry