IT Technician

Job TypeFull-timeDescriptionJoin Weiss-Aug – A Leader in Precision Manufacturing and InnovationBe part of a company that’s shaping the future of manufacturing where your ideas, skills, and passion matter.Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.Why Join Us? At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.Responsibilities:Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues. Provide software and hardware support including user support, upgrading, testing, and implementation. Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas. Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware. Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing. Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases. Create and maintain documentation: system configurations, internal IT procedures. Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software. User account administration (including door access). May require periodic travel to remote satellite offices. RequirementsSoftware Knowledge:Windows OSMicrosoft OfficeActive DirectoryHardware Knowledge:Working knowledge of network connectivityWorking knowledge of computers, printers, peripherals, etcPersonal Skills:Good interpersonal, communication, and technical writing skillsDetail oriented and good analytical skillsSelf-motivated and able to work independently without constant supervisionExperience:1-3 years technical support, Windows clients, Microsoft Office1-3 years Windows administration & support1-3 years network connectivity/security administration & supportEducation:A.S. degree in Computer Science or equivalent technical training/certificationRelevant certifications: CompTIA: A+, Network+, Server+, Security+Microsoft: MTA, MCPThis position is at our East Hanover, NJ location.Pay Range: $23/hr. to $25/hr.Other Benefits IncludeMedical, Dental and Vision 401 (k) with company matchHoliday, Vacation and Sick TimeTuition Reimbursement Health Savings Accounts (HAS)Flexible Spending Accounts (FSA)Cigna Wellness Incentive Program Employee Assistance Program (EAP)Short Term DisabilityGroup Life and Accidental InsuranceSun Life – Accident, Critical Illness, and Hospital Indemnity Insurance Smoking Cessation Program Pet Insurance US Pay TransparencyThe base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply.Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law.Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.