Quality Manager

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse-it helps shape the flow of global trade. You will lead and develop people, processes, and systems that ensure the highest safety, quality, productivity, and efficiency. You will work on comprehensive reports, provide timely responses, and be the point of contact between the various departments within the company and customers. Your typical shift will be Monday - Friday from 8:00 am to 5:00 pm. How you create impact Prepare all quality reports and analyze them to identify negative and positive quality trends Make recommendations for improvements Provide associates with in-the-moment training when opportunities for improvement present themselves Drive a culture of belonging in a diverse workforce where all associates feel safe, valued, and included Examine records such as manifests, invoices, BOLs (Bills of Lading); resolve process inefficiencies Investigate issues concerning overdue, damaged, or shortages in shipments; provide updates to customers promptly Participate in quality meetings and meeting minutes Maintain Quality Management System Maintain calibration records, reports, and equipment documentation Monitor and advise on product quality matters What we would like you to bring Bachelor's degree in a related field or equivalent combination of education and experience 3+ years of experience in a full-time quality role 3+ or more years in a leadership role in a warehousing environment Intermediate skills in Microsoft Word, Excel, and PowerPoint Experience with Warehouse Management Systems (WMS) and Quality Management Systems (QMS) Knowledgeable of ISO9001/AS9100 standards Knowledge of Lean Six Sigma, Kaizen, and/or Continuous Improvement strategies What's in it for you There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.