Diamond Consultant - Sales Professional

Company DescriptionThe Diamond Center, a family-owned and operated business since 1982, is a premier jewelry retailer with locations in Janesville and Madison, Wisconsin. Recognized for its quality, vast selection, competitive pricing, and exceptional warranty and service programs, The Diamond Center has become a leader in the jewelry industry. Known for offering a wide range of products, including diamonds, engagement rings, bridal jewelry, colored gemstones, and watches, the company is ranked among the top 1% of jewelry stores worldwide. Its commitment to excellence is reflected through its FREE LIFETIME WARRANTY and dedication to adapting to industry advancements while prioritizing customer satisfaction.The ideal candidate will have amazing communication skills and must enjoy working with people. This individual is someone who is punctual, detail oriented, and eager to learn about our products, our company, and our people. Our team is looking for someone with ambition and the determination to succeed. Someone who is passionate about building loyalty with each customer, who will provide excellent customer service, and is able to make educated decisions in a fast-paced environment is who we target. This position includes working closely with customers to determine their needs, answer questions, and provide recommendations to ensure maximum customer satisfaction. We will invest in training the right candidate.Responsibilities and Expectations:Generate sales leads, foster and develop sales relationships, and close salesAchieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with customersSupport the teamwork environment by trusting and collaborating with peers, customers, and management while contributing to a positive team culturePromptly greet and welcome customers in a personable and genuine mannerDetermine, respond to, and assist with customer’s needsUnderstand and execute payments, exchanges, and loss preventionAccurately completing documents including special orders, repairs, and client requestsDevelop and maintain product knowledge and remain aware of current collections in-store and online, and among market competition, fashion, and industry trendsMaintain standards in merchandising display, maintaining inventory, and store cleanlinessUnderstand and follow store and employee policies and proceduresRequirements:Must be 18 years of age or olderMust have a valid Driver’s LicenseRetail sales experience or Customer Service equivalence is preferred, but not requiredKnowledge of basic math and currency for payment processingProficient with computers, including use of iPads, Windows, and InternetAbility to work a flexible schedule to meet the needs of the business, including nights, weekends, and extended holiday hoursRegular attendance and punctuality is essential to this position in order to ensure adequate coverageExcellent communication and customer service skillsPositive attitude with ambition and mindset for successWe are offering:Competitive Salary & Benefits Package with Full-Time EmploymentEarn $40,000 – $80,000 per year based on hourly wage/commissionBonus opportunities availableWeekend Shift PremiumHealth & Dental Insurance401k with Company MatchPaid VacationPaid Time OffPaid HolidaysProfessional Development AssistanceReferral ProgramOpportunity to join a locally owned and operated growing businessJob Type: Full-timeSalary: $40,000.00 – $80,000.00 per yearWeekly day range:Monday to SaturdaySundays as neededWork Location: In person – Madison, WI