Claim Investigator

The position is part of the Case Management department working on all phases of injury claims. This is a full-time, onsite & permanent position. Ideal candidate: Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practiceQuick learner, someone that can grasp concepts and apply them to similar projects Is empathetic, great listener, patient, and possesses strong communication skillsDetailed-oriented and good at following established proceduresSelf-motivated Strong time management skills Highly organized and thorough in keeping current claimants informed and their case movingSkilled in data entry with various software programsCommitted to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claimConducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation processCoordinating and following up on the retrieval of claimant’s records. Review medical records, annotating records following our robust bookmarking proceduresPoint of contact for your claimants, providing updates to their claimInterprets and disseminates information concerning claims and casework to supervisorsUndertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes